Windows 10: BSOD while updating to Windows 10

Greetings.

So I've been trying to update to WIN 10 a lot of times since it came out. Unfortunately the update fails around 80-90% and a BSOD shows up. The BSOD says something like Kernel Inpage Error. I've tried to update from Windows Update, the media creator tool and from the "Get Windows 10" program. This really annoys me since I really want the update.

What can I do to fix this?

:)

 

BSOD while updating original Windows 10 to Windows 10 November update

You still have Norton installed and showing in the stack. Please remove it with the removal tool liked earlier and update the Realtek card reader driver.

 

BSOD while updating original Windows 10 to Windows 10 November update

ffffd000`2365eac8 fffff801`2f24d40cUnable to load image \SystemRoot\system32\drivers\RTSTOR64.SYS, Win32 error 0n2

*** WARNING: Unable to verify timestamp for RTSTOR64.SYS

*** ERROR: Module load completed but symbols could not be loaded for RTSTOR64.SYS

fffff801`a9310000 fffff801`a9324000 RTSTOR64 T (no symbols)

Loaded symbol image file: RTSTOR64.SYS

Image path: \SystemRoot\system32\drivers\RTSTOR64.SYS

Image name: RTSTOR64.SYS

Browse all global symbols functions data

Timestamp: Thu Jun 05 07:21:42 2008 (4847CC46)

Driver Description: Realtek Card reader:
https://www.sysnative.com/drivers/driver.php?id=RTSTOR64.SYS

ffffd001`2e745dc8 fffff802`f0eb7929 nt!CmpReportNotifyHelper+0x119

ffffd001`2e745dd0 fffff801`b21079a8Unable to load image \??\C:\Program Files (x86)\Norton 360\NortonData\22.5.0.124\Definitions\BASHDefs\20160701.003\BHDrvx64.sys, Win32 error 0n2

*** WARNING: Unable to verify timestamp for BHDrvx64.sys<=== Norton

*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys

BHDrvx64+0x1979a8

Norton may be playing a role here, but the age of the Realtek Card reader driver, gives me pause. See if you can find an update for Realtek Card reader.

If that fails to resolve the issue after the update, uninstall Norton by running the removal tool, and turn on the built in windows defender and firewall.

Norton removal tool.

Uninstall and Reinstall Norton product using the Norton Remove and Reinstall tool

 

This is a long shot, but maybe someone else may experience this problem.

When I was attempting to upgrade a Dell laptop (17r N7110) from Windows 7 to Windows 10, part way through install, up came the BSOD. During a second upgrade attempt, another BSOD. Then I noticed that there was a Microsoft Wireless Mouse dongle in a USB port of the laptop. Once I removed the USB mouse dongle the third attempt to upgrade completed successfully. Once Windows 10 was active, I returned the USB mouse dongle to the laptop and updated the drivers. No problems since.

 

Thanks for the response. That could be the case since I also have a USB for my Wireless Mouse. I'll try it out when I get home to a stable connection.