Windows 10: BSOD while using XP PEN Tablet 12 2nd Gen

Discus and support BSOD while using XP PEN Tablet 12 2nd Gen in Windows 10 Software and Apps to solve the problem; I have used the XP PEN tablet for almost 2 years but now when i started to use it again BSOD popped up and it says ;DRIVER_POWER_STATE_FAILUREI have... Discussion in 'Windows 10 Software and Apps' started by nurul batrisyia nazri, Dec 2, 2024.

  1. BSOD while using XP PEN Tablet 12 2nd Gen


    I have used the XP PEN tablet for almost 2 years but now when i started to use it again BSOD popped up and it says ;DRIVER_POWER_STATE_FAILUREI have checked using driver verifier on command prompt and sometimes the tablet function well, sometimes got BSOD again and had to restore my Windows,Already update the driver for XP Pen and graphics driver,I am using Win 11, 16gb RAM, 4GB Geforce GTX MAX Q- Still i could not identify the real issues so i really need your assistance in fixing this problem so i can get back to work.

    :)
     
    nurul batrisyia nazri, Dec 2, 2024
    #1
  2. Mala_S Win User

    XP-Pen Star06 drawing tablet- making it work with Windows 10

    Hello graham.d,

    Thank you for writing to Microsoft Community Forums.

    Have you faced any issue while trying to connect the tablet to the PC?

    The XP Pen Star06 is an excellent wireless graphics drawing tablet which lets you make your digital artwork more comfortable and fun. You will be able to transform your ideas into beautiful images. Kindly check with the steps
    listed below and see if it works.

    To make your drawing tablet work with Windows 10,

    • Simply connect the ISM 2.4G USB receiver into your computer to start drawing
      wirelessly. Else, connect the tablet to your computer with the USB cable provided.
    • Download the latest driver from the
      XP PEN website
      , for the tablet to function.
    • After successful installation of driver, a driver icon will appear in your system tray and on your desktop. If the driver isn’t present,
      Uninstall the driver and Reboot the machine before you
      repeat the same steps.

    Additional Information: You may also refer to the User Manual

    here
    for extra information about XP-Pen Star06 Drawing tablet.

    Regards,

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Dec 2, 2024
    #2
  3. My Xp Pen Artist 12 Pro is recognized as a keyboard

    Hello Nguyễn Hiền Trang,



    Welcome to Microsoft Community.



    If your Xp Pen Artist 12 Pro is being recognized as a keyboard when you connect it to your computer, it might be due to a driver or software issue.

    I have organized the following steps for you, please follow the guide step by step to try to solve your problem:

    1.Check the USB cable and port: Ensure that you are using the provided USB cable that came with the Xp Pen Artist 12 Pro. Also, try connecting it to a different USB port on your computer.

    2.Check device manager: Open the Device Manager on your computer and look for any unrecognized or misidentified devices. If you find the Xp Pen tablet listed as a keyboard or any other device, try uninstalling it from the Device Manager and then reconnect the tablet to see if it gets recognized correctly.

    3.Update drivers: Visit the official Xp Pen website and check if there are any updated drivers available for your model. Download and install the latest drivers to see if it resolves the issue.

    Here is the official driver download address I found for you:

    Artist 12 Pro|Drivers Download | XPPen (xp-pen.com)


    BSOD while using XP PEN Tablet 12 2nd Gen 2nope1iQt73Zl3Ccg8f9Jbow43PsftPBsw%2f2aUDzMFPgOu3y%2fse5hu%2bHQGBoxTO4ocm7y2rdoqHJzooIqq11Zg0%3d.png


    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    4.Uninstall and reinstall drivers: If updating the drivers didn't work, try uninstalling the current drivers from your computer and then reinstalling them.

    5.Try on another computer: Test the Xp Pen tablet on another computer to see if the issue persists. This will help you determine if the problem is with the tablet or the computer.

    6.Contact Xp Pen support: If none of the above steps work, it's best to reach out to Xp Pen customer support for further assistance. They may have specific troubleshooting steps or be able to provide a solution to the problem.

    Remember that technology and driver updates can change over time, so it's always a good idea to check the latest support information and documentation available from the manufacturer's website.

    Best regards,

    Mitchell - | Microsoft community support expert from MSFT
     
    Mitchell - MSFT, Dec 2, 2024
    #3
  4. BSOD while using XP PEN Tablet 12 2nd Gen

    Tablet mode and Handwriting input in windows 11 in non touch laptop with xp pen.

    Dear KRISHNA PRIYATHAM POTLURI,

    Welcome to the Microsoft Community



    Thank you for reaching out regarding your interest in using handwritten input and virtual keyboard features, similar to tablet mode, on your ASUS Tuf F15 laptop running Windows 11 Insider Preview version 24H2 with an XP Pen Star G640.

    While Windows 11 is optimized for touch-enabled devices in tablet mode, you can still explore handwriting input and virtual keyboard functionalities on your non-touch laptop using your XP Pen Star G640. Here are some steps to help you get started:

    1. Activate Handwriting Input:
      • Right-click on the taskbar and select Taskbar settings.
      • Scroll down to Taskbar corner icons and toggle on Pen menu.
      • Click on the pen icon in the taskbar and select Handwriting. This will enable the handwriting input panel.
    2. Enable the On-Screen Keyboard:
      • Go to Settings > Accessibility > Keyboard.
      • Toggle on the On-screen keyboard option. This will allow you to use the virtual keyboard whenever you need it.
    3. XP Pen Star G640 Settings:
      • Ensure you have the latest drivers for your XP-Pen Star G640. You can download them from the XP-Pen official website.
      • Open the XP-Pen tablet settings application.
      • Make sure the pen is properly calibrated and configured for your display.
      • With the handwriting panel enabled, you can use your XP-Pen to write directly in this panel. The system will convert your handwriting to text in compatible applications.
    4. Exploring Handwritten Input: Open an application where you want to use handwritten input (e.g., Microsoft OneNote). Use your XP Pen Star G640 stylus to write directly on the screen. Windows Ink Workspace provides additional tools and features for pen input, which you can explore.
    Please note that while these steps enable handwriting and virtual keyboard features on your laptop, some functionalities designed specifically for touch-enabled devices may have limitations on non-touch devices.

    If you encounter any issues or need further assistance with configuring your XP Pen Star G640 or using these features, feel free to reach out. We're here to help!



    Best Regards,

    Martin | Microsoft Community Support Specialist
     
    Martin.D - MSFT, Dec 2, 2024
    #4
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BSOD while using XP PEN Tablet 12 2nd Gen

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