Windows 10: BSOD while watching shows or youtube videos

Discus and support BSOD while watching shows or youtube videos in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I'm working on my mothers laptop and it's having an issue where it'll freeze and have this buzzing sound and eventually will BSOD. it's a... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BrandonR188, Oct 10, 2019.

  1. BRANDONR188
    BrandonR188 Win User

    BSOD while watching shows or youtube videos


    Hello,

    I'm working on my mothers laptop and it's having an issue where it'll freeze and have this buzzing sound and eventually will BSOD.

    it's a fairly new laptop. less than a year old. HP notebook- da1005dx

    Would love to get this sorted out as it's pretty frustrating to buy a new laptop and have these issues.

    Thanks

    :)
     
    BrandonR188, Oct 10, 2019
    #1
  2. TEH_STAR
    Teh_Star Win User

    Recurring BSODs when attempting to watch Youtube videos

    Thanks
    Gemzon Mar,

    As of this morning, I have done the following:

    1. Followed the blue screen errors troubleshooting
    2. Completed both SFC scans and repairs as well as DISM health checks
    3. Uninstalling and Reinstalling video card drivers
    I have not yet tried performing a clean boot, or reparing my operating system using Andre Da Costa's steps, however I once more attempted to watch a youtube video this morning and once more encountered a BSOD, this time with the error

    Here is a dropbox link to the minidump from this latest error

    Looking forwards to hearing your thoughts.
     
    Teh_Star, Oct 10, 2019
    #2
  3. BSODHUNTER
    BSODHunter Win User
    BSODHunter, Oct 10, 2019
    #3
  4. DEYSO
    Deyso Win User

    BSOD while watching shows or youtube videos

    BSOD While watching Youtube Videos


    Hey all.

    For the past few months, I have had BSODs while watching youtube videos. It has happened on both Chrome and Edge, so I don't believe its the browser. I also watch Twitch a lot, and it has never happened while watching that.
    I've attached the logs as the forum requests.

    (I have cleaned my PC with CCleaner before, so It might not show all the logs from the past few months. It should show the most recent ones though)
     
    Deyso, Oct 10, 2019
    #4
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BSOD while watching shows or youtube videos

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