Windows 10: BSOD while watching Youtube videos: DPC Watchdog Violation

I keep getting a BSOD every time I try to watch Youtube videos. It is always a DPC Watchdog Violation. I recently updated to a new windows version after having issues after doing a reset.

Windows 10
i7-7500U
Intel HD Graphics 620

:)

 

Stop Error Caused by ntoskrnl.exe

I was watching some normal YouTube videos and then my laptop suddenly went to an OSoD (Orange Screen of Death). The stop error was DPC Watchdog Violation and it was caused by ntoskrnl.exe. This is the third time I have seen this error and they all happened
while watching youtube. This is the first time it has been orange however.

 

DPC Watchdog Violation

So it's been a few days since I last had a BSOD but today when I was watching a YouTube video I got the DPC Watchdog Violation blue screen again.

Minidump link: https://1drv.ms/u/s!AhSD5wnAru9NtG4P19BWSErEKtXK

Any help would be greatly appreciated, thanks!

 

Hello and welcome BrPain mate can you please follow these I for one cannot use RAR files
Configure Windows 10 to Create Minidump on BSOD

and post back the files.

First please follow this
Now before we can help we do need to know what is in your machine so please do this Create System Information File in Windows 10 Windows 10 BSOD Tutorials
or either enter the specs of your system in your forum profile the specs will appear when we click on that little box bottom left of the post screen it is for me the preferable option as it is easy. As you may appreciate it is very hard when you don’t know what one is working with for example a diesel or petrol engine.
(pretyped to save time)

 

Usually it is one of the Intel drivers that causes the issue. You can download "Whocrashed" and it will tell you in easy to read what the problem is. See this for information about how to diagnose a dump log. 3 Ways to Analyze Memory Dump (.dmp) File • Raymond.CC

 

Ordinarily BSOD posts would be in the BSOD forum.

Please post a DM log collector zip: BSOD - Posting Instructions - Windows 10 Forums

 

Hi BrPain,

The crash dump you posted shows that your Realtek Wireless driver (rtwlane.sys) is causing the DPC bugchecks.

I would suggest updating to the latest version of the driver, first try the latest release HP approved for your laptop, and if that doesn't resolve the issues, upgrade to the latest version straight from realtek.

Latest version from HP: Link

Latest version from Realtek: Link (Run Setup.exe)

Code: Loaded symbol image file: rtwlane.sys Image path: \SystemRoot\system32\DRIVERS\rtwlane.sys Image name: rtwlane.sys Browse all global symbols functions data Timestamp: Wed May 3 00:44:59 2017 (59096E5B) CheckSum: 00683BEE ImageSize: 006A8000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]

 

Contrary to what you might expect it is actually the older rtwlane.sys that you need. Please rollback the Wireless LAN driver in Device Manager. There have been many cases of this error caused by the newer 2017 versions of the driver although it usually ASUS laptops not HP.