Windows 10: BSoD whilst playing CoD

Hi all,


Can someone please help me understand this? Game crashed to blue screen twice in last 3 days. I believe its possibly a driver error, but no idea which driver and not keen on running driver verifier. On Win 10.


Wins Dbg stuff below:


YSTEM_THREAD_EXCEPTION_NOT_HANDLED_M 1000007eThis is a very common bugcheck. Usually the exception address pinpointsthe driver/function that caused the problem. Always note this addressas well as the link date of the driver/image that contains this address.Some common problems are exception code 0x80000003. This means a hardcoded breakpoint or assertion was hit, but this system was booted/NODEBUG. This is not supposed to happen as developers should never havehardcoded breakpoints in retail code, but ...If this happens, make sure a debugger gets connected, and thesystem is booted /DEBUG. This will let us see why this breakpoint ishappening.Arguments:Arg1: ffffffffc0000005, The exception code that was not handledArg2: fffff8050ee30e36, The address that the exception occurred atArg3: ffffb68177a58df8, Exception Record AddressArg4: ffffb68177a58630, Context Record AddressDebugging Details:------------------*** WARNING: Unable to verify checksum for win32k.sysKEY_VALUES_STRING: 1 Key : AV.Dereference Value: NullClassPtr Key : AV.Fault Value: Read Key : Analysis.CPU.mSec Value: 3968 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-S4B7L3K Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.mSec Value: 45555 Key : Analysis.Memory.CommitPeak.Mb Value: 84 Key : Analysis.System Value: CreateObject Key : WER.OS.Branch Value: vb_release Key : WER.OS.Timestamp Value: 2019-12-06T14:06:00Z Key : WER.OS.Version Value: 10.0.19041.1ADDITIONAL_XML: 1OS_BUILD_LAYERS: 1BUGCHECK_CODE: 7eBUGCHECK_P1: ffffffffc0000005BUGCHECK_P2: fffff8050ee30e36BUGCHECK_P3: ffffb68177a58df8BUGCHECK_P4: ffffb68177a58630EXCEPTION_RECORD: ffffb68177a58df8 -- .exr 0xffffb68177a58df8ExceptionAddress: fffff8050ee30e36 nvlddmkm+0x00000000007c0e36 ExceptionCode: c0000005 Access violation ExceptionFlags: 00000000NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000000048Attempt to read from address 0000000000000048CONTEXT: ffffb68177a58630 -- .cxr 0xffffb68177a58630rax=0000000000000000 rbx=0000000000000000 rcx=ffffbc0b244981d8rdx=0000000000000000 rsi=ffffdf84081550af rdi=ffffbc0b24402000rip=fffff8050ee30e36 rsp=ffffb68177a59030 rbp=ffffbc0b24423f20 r8=000000000000000b r9=0000000000000000 r10=0000000000000000r11=ffffdf840815511b r12=0000000000000000 r13=0000000000000000r14=0000000000000002 r15=ffffbc0b24402180iopl=0 nv up ei ng nz na po nccs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286nvlddmkm+0x7c0e36:fffff805`0ee30e36 ff5048 call qword ptr [rax+48h] ds:002b:00000000`00000048=????????????????Resetting default scopeBLACKBOXBSD: 1 !blackboxbsdBLACKBOXNTFS: 1 !blackboxntfsBLACKBOXPNP: 1 !blackboxpnpBLACKBOXWINLOGON: 1CUSTOMER_CRASH_COUNT: 1PROCESS_NAME: SystemREAD_ADDRESS: fffff805072fa390: Unable to get MiVisibleStateUnable to get NonPagedPoolStartUnable to get NonPagedPoolEndUnable to get PagedPoolStartUnable to get PagedPoolEndfffff8050720f330: Unable to get Flags value from nt!KdVersionBlockfffff8050720f330: Unable to get Flags value from nt!KdVersionBlockunable to get nt!MmSpecialPagesInUse 0000000000000048 ERROR_CODE: NTSTATUS 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.EXCEPTION_CODE_STR: c0000005EXCEPTION_PARAMETER1: 0000000000000000EXCEPTION_PARAMETER2: 0000000000000048EXCEPTION_STR: 0xc0000005STACK_TEXT: ffffb681`77a59030 00000000`00000000 : fffff805`0e7d9543 00000000`00000001 fffff805`069d3608 00000000`000000ff : nvlddmkm+0x7c0e36SYMBOL_NAME: nvlddmkm+7c0e36MODULE_NAME: nvlddmkmIMAGE_NAME: nvlddmkm.sysSTACK_COMMAND: .cxr 0xffffb68177a58630 ; kbBUCKET_ID_FUNC_OFFSET: 7c0e36FAILURE_BUCKET_ID: AV_nvlddmkm!unknown_functionOS_VERSION: 10.0.19041.1BUILDLAB_STR: vb_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {7eea5677-f68d-2154-717e-887e07e55cd3}Followup: MachineOwner---------

:)

 

BSOD WHEA_UNCORRECTABLE_ERROR whilst playing a few games

These type of hardware errors can be quite difficult to solve. The usual procedure is to test all the hardware in a systematic way. If there are no issues detected then we begin to suspect a driver might be triggering it. Work through the following and report back on each item.




STOP 0x124 Troubleshooting [/i] Read carefully before proceeding.



Warning

If you're overclocking your system, revert back to stock clocks now.





Note Test the system once the overclock is removed before continuing with the steps outlined below.

Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




ONE [/i] CPU TEST
*Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums



Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




TWO [/i] RAM TEST
*Arrow Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




THREE [/i] HDD TEST
*Arrow Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

FOUR [/i] GPU TEST
*Arrow Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums



Note Run Furmark for around 30 minutes.


Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

 

cod 4 STRUCKING

Hi Sandeep,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

I would recommend you to go to the COD 4 website and check if your system meet the system requirement to play the game.

For now, I would suggest you to update the Display driver from Device Manager manually and check if this helps. Try the below steps:

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Expand “Display Adaptor”.
  
• 
  Right click on the driver and select
  update.
  
• 
  Once update is done, restart the computer.
  

Hope this helps. Post us with the status we will be glad to help you.

 

BSOD WHEA_UNCORRECTABLE_ERROR whilst playing a few games

Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




ONE [/i] CPU TEST
*Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums



Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




TWO [/i] RAM TEST
*Arrow Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




THREE [/i] HDD TEST
*Arrow Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

FOUR [/i] GPU TEST
*Arrow Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums



Note Run Furmark for around 30 minutes.


Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs. I changed graphic cards but that was last year. Apart from that there's been no changes. The issue started happening well after that.

Thanks for your replies etc. I will go through the list of tests however yesterday I removed all drivers on my PC and installed them 1 by 1. The issue seems to have become completely less common now and only has happened once in the last 24 hours (which I can live with).

if it persists I will try the stress testing.

Thank you!