Windows 10: BSOD whilst trying to complete W10 2004 feature update

Hey guys,

My PC and the 2004 update aren't getting along. I've tried to update it twice today, and both times it's had a BSOD during the 'restart and install' phase. My system doesn't get BSOD's in normal operation.

I'm currently on Windows 10 Pro, version 1909, and I've done a sfc /scannow.

Could you guys help me through troubleshooting this? I don't know where to start.

I've attached the log collector files.

DESKTOP-4JQ3TU1-(2020-09-10_20-05-42).zip

:)

 

Disable installation of Feature Update 2004

About 2 weeks ago, version 2004 showed up on the Updates list and automatically installed. Upon completion of the install, the computer was completely unusable: no application would load; those that started would hang and eventually (5 minutes) fail. To
attempt to remove the update, I had to force a power off (mirrored drives really don't like that!) and then was finally able to use to Recovery under Updates to remove about 95% of the update. After the require restart and while checking what was or was not
working, Updates (of course) reinstalled 2004. Repeat: Recovery and Remove 95% (95% of 95% = 90% Usable). Attempting to use MS questions area, the only suggestion was to Disable the Updates Service which, of course, means no further security or usability
patches.

All of that overly long explanation is by way of saying: I have attempted the only other option given here for removing 2004. At the moment, the Update Service is Disabled (PS: if you leave it at Manual, it will eventually start up and 2004 will commence
its installation). So, the question: is there ANY way to disable the attempt by Update Service to install version 2004? I don't mean "install and wait for a couple of patches", I mean permanent tell Windows to NOT attempt to install 2004? My computer works
just fine without the feature updates and does not work AT ALL *with* the updates. Prior versions and other patches allow for the update to be Hidden and ignored; Feature Update 2004 will install if the service is running and there appears to be no way to
abort/hide/ignore the update.

Any suggestions??

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Windows Show Hide not hiding 2004 feature update

Show/Hide has always worked for me. Yesterday I had about 10 updates show. I want to install all BUT the 2004 Feature Update, so hid that in Show/Hide. It shows as hidden there, but when I check Windows Update again the next day, it is still listed. Normally, it would not be and all other updates would be. Now all are there and I do not yet care to install the feature update.

Any ideas / suggestions?

Thanks.

Win 10 1909