Windows 10: BSOD will not go away and I have done everything. Please Help!

I have an HP Pavilion laptop yes, I know, but I was low on cash running Windows 11 that I received secondhand. Every time I try to use Microsoft Word for an extended period of time, or even 5-10 minutes, I have been having multiple BSOD events. I have done the following:SFC and DISM scans - ClearUpdated any device drivers - ClearRan Windows Updates - ClearCompleted CHKDSK - ClearScanned for Malware & Viruses - ClearChecked for RAM issues - ClearFinally, I was able to view the dump files using BlueScreenView. But I cannot figure out WHERE the issue is. I receive the following error messag

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

BSOD Help!

Disable hardware accel in your browsers. Also aumha.org for bsods listing. Turn on power saving for your gcs(set to oc in games but not webbrowsing)

 

BAD_POOL_HEADER BSOD, Dump File attached


Hi Groggubus,

Welcome to the 10forums

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please follow this suggestion for the BSOD

1. Please open BitDefender and go to the modules,
2. Go to the firewall settings,
3. Uncheck 'Block port scans in the network',
4. Reboot your system <-- IMPORTANT