Windows 10: BSOD Win10: ntoskrnl.exe or ntkrnlmp.exe on HP Omen

Hi!


I'm having BSOD's caused by ntoskrnl.exe or ntkrnlmp.exe on my Laptop HP Omen. I've been having similar issues for some months, so I replaced the SSD where my OS was located, reinstalled Win10 and now I've the same error again.


Here is the link to my dump files:

https://drive.google.com/drive/folders/1egdec6XNf3Q4xVD8U9SVlVvVwK68ICVJ?usp=sharing

:)

 

Random BSoD on Win10 caused by ntoskrnl.exe or ntkrnlmp.exe

Hi all,

I am facing severe issues with computer. It is facing BSoDs on a random times.

I was not able to isolate the issue by myself. I did clean installation of Win10. Checked memory with Windows memory diagnosis.

The BSoDs appear with different error code all the time. One DMP file that was created is a MEMORY.DMP with a big size.

I uploaded all the recent DMP files in a zip file and uploaded it my google drive and made it accessible via this link:

https://drive.google.com/file/d/0ByhL0xOLep3UN0lUZlkwRU1RNzA/view?usp=sharing

Also attaching short preview of logs from WhoCrashed

Thanks in advance to anybody willing to help me with this.

crash dump file: C:\WINDOWS\memory.dmp

This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)

Bugcheck code: 0x1A (0x41792, 0xFFFFA8BFFAF33000, 0x610000, 0x0)

Error: MEMORY_MANAGEMENT

crash dump file: C:\WINDOWS\Minidump\100516-18875-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2B0)

Bugcheck code: 0x19 (0x21, 0xFFFFB10DED7F2000, 0x19E0, 0x5A19E0)

Error: BAD_POOL_HEADER

crash dump file: C:\WINDOWS\Minidump\100516-18406-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2B0)

Bugcheck code: 0xA (0x8, 0x2, 0x0, 0xFFFFF8010F2C1587)

Error: IRQL_NOT_LESS_OR_EQUAL

crash dump file: C:\WINDOWS\Minidump\100516-18265-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2B0)

Bugcheck code: 0xA (0x8, 0x2, 0x0, 0xFFFFF803CE2C7587)

Error: IRQL_NOT_LESS_OR_EQUAL

crash dump file: C:\WINDOWS\Minidump\100516-29468-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2B0)

Bugcheck code: 0x50 (0xFFFF80007FB9B5C0, 0x0, 0xFFFFF80076A5C6CC, 0x2)

Error: PAGE_FAULT_IN_NONPAGED_AREA

 

HP Unleashes the Omen X and Omen 17

HP Inc. today launched a new family of gaming products designed specifically for those who demand the ultimate, immersive gaming experience. HP's new high-end gaming products -- the OMEN X Desktop, OMEN 17 Laptop, OMEN X Curved Display and OMEN with SteelSeries accessories -- are engineered to deliver aggressive performance and the flexibility to customize every detail to intensify the thrill of each competition.

"The OMEN X Desktop was built for serious gamers who need fierce performance out-of-the-box in a fully customizable chassis -- something not typically available from traditional PC manufacturers," said Kevin Frost, HP vice president and general manager, Consumer Personal Systems. "HP's engineers combined a unique design that maximizes thermal management with support for industry standard components so that the true enthusiast can always be up to date with the latest hardware to maintain peak performance with a customized rig."







The OMEN X offerings are an extension of HP's unified gaming portfolio announced in May to maximize gaming performance per dollar. The OMEN X brand focuses on overbuilt and over-engineered products meant to deliver bold innovation for gaming customers.

Desktop Performance to Dominate Decisively
The OMEN X features the latest graphics technology up to dual NVIDIA GeForce GTX 1080 and up to dual AMD Radeon R9 Fury X to elevate the performance of any game with stunning visuals. The 6th generation Intel Core i5/i7 processor with overclocking capability paired with a VR-ready GPU will enable flawless Virtual Reality (VR) and immersive 4K experiences for even the most demanding AAA games.

HP engineered superior thermal management allowing customers to stay cool under pressure and get the highest possible performance and full potential of the hardware. This revolutionary thermal management includes a tri-chamber design to separate components and optimize thermals with dedicated cooling in each chamber. The OMEN X Desktop also includes support for up to three 120mm liquid cooling radiators with top mounted exhaust vents and a stand that lifts the case off the ground to help pull cool air in, allowing for maximum ventilation.

Other top features include:

• OMEN Control software provides complete design control, allowing for custom LED light modifications and brightness adjustments in real time
• Chassis adheres to industry standards for seamless upgrades and modifications
• Tool-less access to the internals and a hidden toolkit in the chassis accommodates upgrades

The ability to build a PC from the ground up is crucial for true enthusiast gamers and one of the most significant differentiators of the OMEN X Desktop. Builders and modders can purchase an empty OMEN X chassis as a standalone option for a completely immersive do-it-yourself (DIY) PC experience. The standalone chassis provides the same thermal benefits of the tri-chamber design and industry standards, making a custom build as seamless as end-users expect.

To help guarantee every high-end PC gamer's needs are met with the OMEN X Desktop, HP is collaborating with Maingear to build customized PCs for the ultra-enthusiast. Maingear delivers exceptional build quality, and together with HP, gamers can design the ultimate custom OMEN X build. The Maingear OMEN X Desktop will be available to customers in early 2017 and pricing will vary as a function of the customer's imagination and wallet.

OMEN 17 Laptop Powered by New NVIDIA Graphics
The latest 17.3 diagonal OMEN Laptop is designed from top-to-bottom with the performance gamer in mind. It's now one of the highest performing gaming laptops on the market with the inclusion of the latest NVIDIA GeForce GTX graphics, and one of the most portable measuring just 32.9 mm thin and weighing seven pounds.

The 17 OMEN Laptop is engineered and designed for gamers and provides the immersive experience and versatility required for relentless competition. New features include:

• The latest NVIDIA GeForce GTX 1060 and 1070 graphics technology deliver fast, smooth, and power-efficient gaming experiences
• G-SYNC display technology optimizes gaming by synchronizing the display refresh rates to the GPU
• Quad speakers with audio by Bang & Olufsen and HP Audio Boost for realistic sound quality
• The addition of a mini Display Port adds support for dual 2K or 4K4 output and streaming
• Up to 4K display resolution with 300 nits for another level for sharpness that enhances gaming and entertainment
• VR-Ready support for gamers who want to be ready for the next frontier of gaming with VR
• A 95W polymer battery to support the latest GPUs from NVIDIA for up to 7.55 hours of run time

OMEN X by HP Curved Display - Be Immersed
Display quality affects the overall gaming experience and to round out the OMEN ecosystem, HP is introducing the OMEN X Curved Display, which adds a new level of realism and immersion for end-users. The curved display is the first from HP to offer NVIDIA G-Sync Technology, integrating the latest technologies and more choices for customers seeking wide viewing angles and a smooth gaming experience.

OMEN by HP with SteelSeries - Victory is at Hand
To complement and enhance users' experience with the new OMEN line-up, HP is collaborating with SteelSeries to introduce a line of accessories designed to heighten gameplay and provide the utmost competitive advantage.

• OMEN Headset with SteelSeries features lightweight suspension construction to evenly spread the weight over the entire band, allowing gamers to play longer, more comfortably.
• OMEN Keyboard with SteelSeries enables personalization with over 16.8 million colors to create unique color schemes and allow for color changes in response to gameplay action.
• OMEN Mouse with SteelSeries includes features for unmatched performance including customization like RGB illumination, 6 fully programmable buttons for quicker action, and zero hardware acceleration for 1:1 tracking and precise movements.
• OMEN Mouse Pad with SteelSeries provides a high quality; non-slip rubber base and the precision professionals rely on with a durable smooth, surface.

The OMEN platform software is pre-installed on OMEN PCs and is offered for both the OMEN keyboard and OMEN mouse letting gamers easily take advantage of its many features by offering cross platform support, and features a cloud syncing system to make sure customers always have their favorite settings.

Pricing and Availability

• The OMEN X Desktop is planned to be available at select US retailers on October 16 with a configuration starting at $2,099.99. The OMEN X is planned to be available on HP.com on August 17 starting at $1,799 and the empty OMEN X chassis with a starting price at $599.99
• The OMEN 17 Laptop is planned to be available on HP.com starting at $1,599.99
• The OMEN X by HP Curved Display is planned to be available on HP.com and with select retailers starting in early 2017
• The OMEN by HP with SteelSeries Accessories are planned to be available in mid-September 2016 at HP.com and in retail starting at $79.99 for the OMEN Headset, $99.99 for the OMEN Keyboard, $59.99 for the OMEN Mouse and $19.99 for the OMEN Mouse Pad

 

BSOD cause by ntkrnlmp.exe SYSTEM_SERVICE_EXCEPTION

Hi Zac,

An outdated or corrupted driver is one of the possible reasons why you are having a blue screen error, SYSTEM_SERVICE_EXCEPTION thatis caused by ntkrnlmp.exe and ntoskrnl.exe. For us to assist you better, kindly answer the questions below:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Do you have a third-party security software installed?
• What is the make and model of your computer?
• Have you tried to download and install the latest drivers of your device from its manufacturer's website?

Meanwhile, I would suggest that you try the steps in this
link to troubleshoot blue screen issues in Windows 10.

We'll be looking forward to your reply.