Windows 10: BSOD - Windows 10 Pro - Event ID 41 - ntoskrnl.exe

Hello,


I have assembled a PC somewhere in June 2020 with the following parts;

• AMD RYZEN 3 3200G
• ASUS PRIME B450M-A
• THERMALTAKE SMART SE 530W
• G.SKILL RIPJAWSV 8GB 2 X 4GB DDR4-3200MHZ Or Corsair Vengeance LPX 2 X 4GB DDR4-3200MHZ. Sorry for that, the PC was for a friend of mine and i don't currently have access in it.
• Adata XPG SX8200 Pro 256GB OS Windows 10 Pro is in here
• Plus an old HDD 1TB with photos only

The RAM is working at the default 2133Mhz without any attempts for overclocking.


A month ago, the PC started having BSOD whenever the user had video/voice calls, with any software, for example, i made some tests and the BSOD happened with both Messenger and Webex. The pattern differs from time to time. For example, some times it may happen in the first 30 minutes and some other items in the first 5. The behaviour is erratic.


I tried to dig in to the event viewer, the minidumps and MEMORY.dmp, the results of which i have attached. The stop codes differ as well, with the stop code 26 Memory Management being the one that appears most. The problem always seems to bentoskrnl.exe.


What i have done remotely;

- Updated Windows 10 Pro to the latest version the problem occurred in the previous version as well - BSOD still occurs

- Tested the voice/video calls without the external USB camera and the external headphones - BSOD still occurs

- Updated the bios to version 2203 - BSOD still occurs

- Runned Windows Memory Diagnostics - No problems found BSOD still occurs

- Runned Windows Virus Scanner and Malware scanner - Some malwares where found and i removed them BSOD still occurs


What also worries me is the following; I have checked the Event Viewer since day 1. From June to October, the PC was used around 2 hours a day and i found some EVENT ID 41 errors, 5 precisely, with all of them having bug check code 0 and 2 of them having SleepingInProgress non zero.


I would really appreciate some help. Is it a software thing? A hardware? What should my next steps be?


You can find the data in the following one drive link;

https://1drv.ms/u/s!AjxYiyEMKzAAhGpdqNNYfkLKw9DQ?e=ozQdg4

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Ntoskrnl BSOD

• Update your Realtek audio driver.
• Update your computer.
• Disable overclocking settings.
• Turn off BlueStacks/ another Android emulator.
• Clean your registry.
• Check your disk for errors.
• Fix bad memory issues.
• Remove faulty sticks of RAM.
• I hope these methods help you!
• Regards,
• Lewis
  
  * Added by Moderator: Information from
  https://windowsreport.com/windows-8-bsod-ntoskrnl-exe/
  
  * Moderator note: Advice given on this page might or might not be safe and/or effective but there are programs usually classified as PUP's (Potentially Unwanted Programs) being pushed that should not be downloaded or installed.
  

 

BSOD led by Event ID 41

Hi! I keep getting BSOD randomly led by Event ID 41 critical error.

Here's a link to one latest minidump file:

https://1drv.ms/u/s!AihQT4i5iu4FhJ4vrwtlTygqsQQwSQ

Thank you!