Windows 10: BSOD windows 11 problem - how can I find the driver causing this problem?

Discus and support BSOD windows 11 problem - how can I find the driver causing this problem? in Windows 10 Gaming to solve the problem; Hello,Lately I'm getting frequent BSODs on my windows 11 laptop.I've analysed dmp file resulting in the output below. Seems that there is a driver not... Discussion in 'Windows 10 Gaming' started by Carlos Alonso5, Jun 4, 2025 at 9:37 AM.

  1. BSOD windows 11 problem - how can I find the driver causing this problem?


    Hello,Lately I'm getting frequent BSODs on my windows 11 laptop.I've analysed dmp file resulting in the output below. Seems that there is a driver not working properly but I don't know how to find out which driver it is. Can anyone please help?Best regards, CarlosOutput from Windows Debugger:StartFragment STACK_TEXT: Inline Function --------`-------- : --------`-------- --------`-------- --------`-------- --------`-------- : netadaptercx!NxRxXlat::GetCorrespondingMdl+0x1a [minio\netcx\translator\nxrxxlat.cpp @ 1158] ffff8103`6316f748 fffff806`3c4ce2fd : ffffc88b`1b1d6036 0000000

    :)
     
    Carlos Alonso5, Jun 4, 2025 at 9:37 AM
    #1
  2. dmccoy Win User

    Nvidia driver problem with 940 MX on Windows 10 x64

    I would only go back to the driver from the computers manufacturers if you experience any issues with the latest drivers from devie manufacturers.

    If everything is still working well with the clean boot then you can start troubleshooting as follows to start:

    How to determine what is causing the problem after you do a clean boot


    1. Log on to the computer by using an account that has administrator rights.
    2. From Start, search for msconfig. (In Windows 10, use the Search box from the Start menu. In Windows 8 or 8.1, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.)
    3. Select msconfig or System Configuration from the search results.
    4. Tap or click the Services tab, and then tap or click to select the Hide all Microsoft services check box.
    5. Tap or click to select the upper half of the check boxes in the Service list.
    6. Tap or click OK, and then tap or click Restart.
    7. After the computer finishes restarting, determine whether the problem still occurs.
    • If the problem still occurs, repeat steps 1 through 6, but clear the lower half of the check boxes in the Service list that you originally selected.
    • If the problem does not occur, repeat steps 1 through 6, and select only the upper half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.
    • If you still experience the problem when only one service is selected in the Service list, this means that the selected service causes the problem, and you should go to step 11. If no service causes the problem, go to step 8.
    8. Repeat steps 1 and 3 in this section.
    9. Tap or click the Startup tab, and then tap or click to select the upper half of the check boxes in the Startup Item list.
    10. Click OK, and then click Restart.
    • If the problem still occurs, repeat steps 8 and 9, but clear the lower half of the checked boxes in the Startup Item list that you originally selected.
    • If the problem does not occur, repeat steps 8 and 9, and select only the upper half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.
    • If you still experience the problem after only one Startup Item is selected in the Startup Item list, this means that the selected Startup Item causes the problem, and you should go to step 11. If no Startup Item causes this problem, a Microsoft service probably causes the problem. To determine which Microsoft service may be causing the problem, repeat steps 1 through 7 without selecting the Hide all Microsoft services check box in each step.
    11. After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then tap or click to clear the check box for the problem item.
    From <How to perform a clean boot in Windows - Microsoft Support>
     
  3. Intel SCSI 17.11.0.1000 driver causing BSOD problem

    I own an Asus Vivobook X509JB. I have been having a BSOD problem for three weeks, and I have tried almost all the solutions I found over the internet. I recently clean installed Windows 11 on my device, and BSOD occurred again within an hour or two.

    So I analysed the minidump file using Windbg preview, and from there I found this Intel SCSI 17.11.0.1000 driver( this is the listed driver for my device on ASUS customer support) causing the problem, So I uninstalled it, and there was some different version of the driver got installed by itself.

    After doing this, it worked fine for a day, but last night Windows had an update to install the same version that was causing BSOD, and Windows installed it as the system restarted.

    Today again the BSOD happened, and I am thinking of rolling back the driver, but before that, I want to know Can I download newer versions of Intel SCSI drivers because there are too many on their website?



    My version of Windows: Windows 11 Version 22H2 for x64-based Systems
     
    Udit Mishra, Jun 4, 2025 at 9:41 AM
    #3
  4. Scavar Win User

    BSOD windows 11 problem - how can I find the driver causing this problem?

    8800GTS problems.

    Seems pretty strange to me. I have a standard 8800GTS, the only problem I get is the BSOD nv4_disp.dll thing, which in my case I think is linked to heat on other parts of the video card.

    I would suggest completely removing the drivers using Driver Cleaner, and install the ones that came with the card first. If the problem continues, remove again, try the newest drivers. If it still happens, underclock the card and try the same steps. In the end, talk to EVGA and see what they tell you.
     
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