Windows 10: BSOD with a recently purchased PC

Discus and support BSOD with a recently purchased PC in Windows 10 Gaming to solve the problem; I have just purchased a new PC, had Windows 11 installed on it and got the BSOD while in Warzone about every time. I have the .DMP file but not sure... Discussion in 'Windows 10 Gaming' started by Matt Edmonds1, Jul 31, 2022.

  1. BSOD with a recently purchased PC


    I have just purchased a new PC, had Windows 11 installed on it and got the BSOD while in Warzone about every time. I have the .DMP file but not sure how to upload it.

    :)
     
    Matt Edmonds1, Jul 31, 2022
    #1
  2. Thrackan Win User

    PC reboots (no BSOD) on CPU stress

    Hi fellow TPU members,

    not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

    Stuff broke. Also, stuff remained intact somehow.

    I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

    I tested:
    • Memtest86+, left overnight, 0 errors
    • Scanned the HDD for errors, nothing there
    • Left FurMark burning up the GFX card and drawing some power, no problems there
    • Ran Ubuntu from a Live CD doing nothing special, didn't crash
    • Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
    • Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.
    Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
    Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
    I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
    Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?
     
    Thrackan, Jul 31, 2022
    #2
  3. alexsubri Win User
    BSOD- atikmpag.sys

    This is most likely due to an installation/upgrade error with ATI driver's. I suggest doing DriveSweeper and the following:
    • Drivesweeper all drivers & in Safe Mode
    • Unistall all drivers that aren't used in DriveSweeper (CCC Profiler Updates, MSI AfterBurner, anything related to ATI that use's it's drivers.)
    • After you do this, the first thing you need to do is go into Device Manager and Unistall your ATI Drivers
    BSOD with a recently purchased PC [​IMG]


    Once your done, restart the PC and then try installing the latest drivers.


    I had several issues with this in the past, but I overcame it with logical reasoning and whenever I have a driver issue, I just use these steps and I always overcome the problem.

    Best of luck! *Toast :toast:
     
    alexsubri, Jul 31, 2022
    #3
  4. axe0 Win User

    BSOD with a recently purchased PC

    Multiple BSOD errors started recently


    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools and Alcohol 120%
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    BSOD with a recently purchased PC [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please update your BIOS to version 1402
    P8Z77-V LK | Motherboards | ASUS Global


    If this doesn't help, I would suggest to clean reinstall the display drivers
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 67923
     
Thema:

BSOD with a recently purchased PC

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