Windows 10: BSOD with error code VIDEO_DXGKRNL_FATAL_ERROR whenever i try to play any games on my laptop

Discus and support BSOD with error code VIDEO_DXGKRNL_FATAL_ERROR whenever i try to play any games on my laptop in Windows 10 Software and Apps to solve the problem; My HP Gaming Laptop keeps crashing with a blue screen saying "VIDEO_DXGKRNL_FATAL_ERROR" when I play games while plugged in. But it works fine on... Discussion in 'Windows 10 Software and Apps' started by Samiron Saikia, Jul 12, 2024.

  1. BSOD with error code VIDEO_DXGKRNL_FATAL_ERROR whenever i try to play any games on my laptop


    My HP Gaming Laptop keeps crashing with a blue screen saying "VIDEO_DXGKRNL_FATAL_ERROR" when I play games while plugged in. But it works fine on battery!Maybe it's something with the power settings or the graphics stuff messing up?Here's my laptop info:HP Pavilion Gaming Intel Core i5 9th GenNVIDIA GeForce GTX 1650Windows 11I attached those crash thingy files minidumps too.Can you help me fix this so I can play games without my laptop going crazy?Thanks!https://drive.google.com/drive/folders/1aBjtqEcXiUICePD99aqokeOTe1WKMtVZ?usp=sharing

    :)
     
    Samiron Saikia, Jul 12, 2024
    #1

  2. Video_DXGKRNL_Fatal_Error

    Can anyone help me
    i just installed a game ( Genshin impact) on my laptop acer aspire 7 running on windows 11
    when i open the game the BSOD show and a error code of video_dxgkrnl_Fatal_error
     
    Matthew Mizar Guillermo, Jul 12, 2024
    #2
  3. Jacob_090 Win User
    "Video_dxgkrnl_fatal_error" while playing games on my Dell G3 laptop ?

    So every time I play a game after like half an hour or so, my game crashes (blue screen giving the error VIDEO DXGKRNL FATAL ERROR ), then when I relaunch the laptop my discrete GPU is gone, like missing from task manager and hidden in device manager. To fix it I have to restart my laptop then the Nvidia drivers come back and when I play my games again the same problem happens after a few minutes of playing the game. It's never happened unless I'm playing a game.
    I have tried:

    • reinstalling the graphics driver from NVIDIA.
    • removing the graphics driver using DDU in safe mode and reinstalling the latest one.
    • running sfc and dism

      None of the above methods helped.
      My laptop is out of warranty so don't suggest I take it to the Dell service center as they will just say to replace the motherboard, I know that and that will be like buying a new laptop.

      My laptop is a Dell G3 15 3500
      Specs -
      i7-10750H
      RTX 2060 6gb
      16Gb ram
      256Gb SSD
      Windows 11 home
     
    Jacob_090, Jul 12, 2024
    #3
  4. BSOD with error code VIDEO_DXGKRNL_FATAL_ERROR whenever i try to play any games on my laptop

    BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jul 12, 2024
    #4
Thema:

BSOD with error code VIDEO_DXGKRNL_FATAL_ERROR whenever i try to play any games on my laptop

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