Windows 10: BSOD with Event ID 15 TPM every half an hour

Discus and support BSOD with Event ID 15 TPM every half an hour in Windows 10 Gaming to solve the problem; Hi,It's been a year since my PC randomly went to BSOD every half an hour.So now I want to get rid of it as it is so annoying and distracts me.I checked... Discussion in 'Windows 10 Gaming' started by GalaxySMediaXz, Oct 5, 2023.

  1. BSOD with Event ID 15 TPM every half an hour


    Hi,It's been a year since my PC randomly went to BSOD every half an hour.So now I want to get rid of it as it is so annoying and distracts me.I checked Event Viewer and said it was the problem of "TPM" with an error message of "The device driver for the Trusted Platform Module TPM encountered a non-recoverable error in the TPM hardware, which prevents TPM services such as data encryption from being used. For further help, please contact the computer manufacturer" with Event ID 15.I've tried updating the TPM 2.0 driver but no new update.I've seen Error messages of "Device health attestation

    :)
     
    GalaxySMediaXz, Oct 5, 2023
    #1

  2. Constant BSOD - TPM Error (Event ID 15)

    Nearly everyday for the past couple of months, I have experienced multiple blue screens. The error code that shows on the BSOD changes every time, some times its IRQL_NOT_LESS_OR_EQUAL, sometimes its SYSTEM_SERVICE_EXCEPTION, etc. However, event viewer shows me a TPM error pretty much every time I blue screen which is as follows: "The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer" (Event ID 15). I don't know what to do. I have tried updating everything I possible can from common windows updates to updating the BIOS, and have ran many full scans for potential viruses. I don't know what is helpful for you guys, so here is a picture of Event Viewer at the time of a recent Blue Screen. As seen in the picture, I will occasionally get that Critical Error of Kernel-Power (Event ID 41) but this does not happen every time I blue screen. Here are my PC specs (if I missed any info please let me know and I will provide it):

    • Mother Board: GIGABYTE Z390 Aorus Pro LGA 1151
    • CPU: Intel Core i7-9700K 8-Core 3.6 GHz
    • GPU: MSI GeForce RTX 2070 SUPER
    • RAM: CORSAIR Vengeance RGB Pro 32GB (2 x 16GB)
    • PSU: EVGA SuperNOVA 850 G5, 80 Plus Gold 850W
    • SSD: Western Digital WD Black SN750 NVMe M.2 2280 1TB
    • OS: Windows 10 Pro 64-Bit
    Also, here are the 5 most recent Minidump files: MediaFire

    I have contacted GIGABYTE but they are taking a while to process so I figured I could look for additional help here. Thanks for your time and any help is really appreciated.
     
    LittleSilverOwl, Oct 5, 2023
    #2
  3. Need Event ids for bsod events.

    I'm writing a powershell script to capture bsod events, need possible event ids which fall under bsod list(didn't find a list anywhere on the web or microsoft's documentation). A few ids which I found are: 41, 1001, 6008. Much appreciated if someone can provide those or point me in the correct direction. Thank you.
     
    Jack Lee Reacher, Oct 5, 2023
    #3
  4. BSOD with Event ID 15 TPM every half an hour

    Event Viewer Error -TPM -Event ID 15

    So this error continuously pop up in my event viewer.

    Description -

    General -

    The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer.

    Details -> XML View ->

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    - <System>

    <Provider Name="TPM" Guid="{1b6b0772-251b-4d42-917d-faca166bc059}" />

    <EventID>15</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000000</Keywords>

    <TimeCreated SystemTime="2020-06-03T01:12:46.812144800Z" />

    <EventRecordID>54387</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="444" />

    <Channel>System</Channel>

    <Computer>illuSioniSt</Computer>

    <Security/>

    </System>

    - <EventData>

    <Data Name="locationCode">0x1c0004f3</Data>

    <Data Name="Data">3221225524</Data>

    </EventData>

    </Event>

    ASUS X541-UV Laptop

    Windows 10 1909(Build 18363.719), 8GB, 1TB
     
    pes.master, Oct 5, 2023
    #4
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BSOD with Event ID 15 TPM every half an hour

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