Windows 10: BSOD with video conferencing

Discus and support BSOD with video conferencing in Windows 10 BSOD Crashes and Debugging to solve the problem; Since this week I have had several BSOD while videoconferencing. It has happened with the Skype app, Skype for business in the browser, Zoom, andJitsi.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AndreaRE, Mar 20, 2020.

  1. ANDREARE
    AndreaRE Win User

    BSOD with video conferencing


    Since this week I have had several BSOD while videoconferencing. It has happened with the Skype app, Skype for business in the browser, Zoom, andJitsi. I have tried with apps and with browsers with only one tab and it still happens.


    The % CPU use gets high around 40% for the videoconferencing application/browser and the task manager indicates that the power usage is VERY HIGH. The laptop gets very hot and then comes the BSOD.


    My laptop is an ASUS Zenbook UX439UA-GV004T
    Intel R CoreTM i5-7200U CPU @2.50GHz 2.71 GHz
    8 GB RAM

    64-bit OS, x64-based processor

    Running Windows 10


    The last update I got is KB4551762. I have tried to remove it due to the crashes and BSOD that this update has caused to other people but it somehow keeps popping up.


    Do you think it has to do with the update or something else? I have some dump files from the last time I was using a videoconferencing tool and the machine got very hot.


    Thanks in advance

    :)
     
    AndreaRE, Mar 20, 2020
    #1
  2. BRUCEW268
    BruceW268 Win User

    Stopcode: System Service Exception when using video conferencing software

    My computer crashes regularly when using video conferencing software (Skype, Skype for Business, Zoom, etc.), but does not crash when not video conferencing. Looking at the minidump file, it says Memory Corruption and the only process name listed is dwm.exe.

    Currently my Virtual Memory settings are using Windows 10 to automatically manage paging file size, currently allocated 512MB for 8GB of physical memory.

    (The "System Service Exception" stopcode is when I don't have my USB mouse plugged in and am using my touchpad. When the mouse is plugged in, I instead get the stopcode "irql not less or equal".)

    Minidump of BSOD System Service Exception
     
    BruceW268, Mar 20, 2020
    #2
  3. ALEX F.W_
    Alex F.W_ Win User
    ZoomVideo conferencing

    Is Zoom video conferencing safe? When I tried to install their Outlook App It was blocked by Defender and reported to be unsafe.
     
    Alex F.W_, Mar 20, 2020
    #3
  4. SHREE
    shree Win User

    BSOD with video conferencing

    Logitech Unveils Breakthrough Group Video Conferencing Solution

    Congratulations to Logitech for its launch of group video conferencing solution. Additionally, one may even use R-HUB`s desktop video conferencing servers for conducing video conferences.
     
    shree, Mar 20, 2020
    #4
Thema:

BSOD with video conferencing

Loading...

  1. BSOD with video conferencing - Similar Threads - BSOD video conferencing

  2. Video Conferencing Buffering Issues

    in Windows 10 Gaming
    Video Conferencing Buffering Issues: When using Teams and Zoom I get buffering issues I can speak for 10 seconds then the screen freezes for a second, then iI can speak/listen again for another 10 seconds and so it repeats itself. I have tried the following:Replacing the broadband hubRe-installing TeamsClearing...

  3. Video Conferencing Buffering Issues

    in Windows 10 Software and Apps
    Video Conferencing Buffering Issues: When using Teams and Zoom I get buffering issues I can speak for 10 seconds then the screen freezes for a second, then iI can speak/listen again for another 10 seconds and so it repeats itself. I have tried the following:Replacing the broadband hubRe-installing TeamsClearing...

  4. Video Conferencing Buffering Issues

    in Windows 10 BSOD Crashes and Debugging
    Video Conferencing Buffering Issues: When using Teams and Zoom I get buffering issues I can speak for 10 seconds then the screen freezes for a second, then iI can speak/listen again for another 10 seconds and so it repeats itself. I have tried the following:Replacing the broadband hubRe-installing TeamsClearing...

  5. Help debugging frequent BSOD during video conferencing / Zoom

    in Windows 10 BSOD Crashes and Debugging
    Help debugging frequent BSOD during video conferencing / Zoom: I have been having BSOD while video conferencing. It happens once every few hours during Zoom meetings. My system is rock solid otherwise, and I never notice any kind of instability with anything else.This has been ongoing for months, through several versions of drivers and...

  6. BSOD while video conferencing

    in Windows 10 BSOD Crashes and Debugging
    BSOD while video conferencing: My laptop, Asus VivoBook X542U, Windows 10 Pro, crashes BSOD while I video conference. This happens on Zoom and also on Microsoft Teams. Sometimes it happens the minute I enter the meeting. Other times it doesn't crash at all. But usually, it crashes after 20-30 minutes into...

  7. Audio crashes with Zoom/video conferencing

    in Windows 10 Drivers and Hardware
    Audio crashes with Zoom/video conferencing: Using a new HP Envy laptop with AMD Ryzen processor. While using video conference service like Zoom but not only Zoom, the audio crashes partway through speakers and microphone "not found". Typically Windows freezes and computer must be restarted. It happens often on video...

  8. Select sound for video conferencing with Windows 10

    in Windows 10 Customization
    Select sound for video conferencing with Windows 10: Hello I want to enable sound for video conferencing. Besides my monitor, the playback devices are Speakers which is selected and Digital Output ready. Can I assume that if I select Digital Output, then that will solve my problems? If so, how do I select this, and then how...

  9. Simplest & quickest video conferencing option ?

    in Windows 10 Software and Apps
    Simplest & quickest video conferencing option ?: Really struggling to find something to replace the original excellent Skype now that Microsoft has gone and messed it all up with non stop crashes and so on. I've tried a few but none of them are as simple and straightforward as the old Skype used to be, so any suggestions...

  10. Setting PC Up For Video Conferencing ?

    in Windows 10 Support
    Setting PC Up For Video Conferencing ?: Hello, This is a bit off of what I usually ask here, but have gotten such great advice in the past, let me take the liberty of asking for some help with this. Son has to have a "video conference" with his Instructor for a new Course he is taking. Neither him, or I, have...