Windows 10: BSOD

Discus and support BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I get random BSOD's while surfing, but not when playing games! I tried reinstalling windows, but it didn't help! Here is my recent dump file:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Gyorken Mudin, Dec 15, 2020.

  1. BSOD


    Hi, I get random BSOD's while surfing, but not when playing games! I tried reinstalling windows, but it didn't help!




    Here is my recent dump file:



    APC_INDEX_MISMATCH 1

    This is a kernel internal error. The most common reason to see this

    bugcheck is when a filesystem or a driver has a mismatched number of

    calls to disable and re-enable APCs. The key data item is the

    Thread->CombinedApcDisable field. This consists of two separate 16-bit

    fields, the SpecialApcDisable and the KernelApcDisable. A negative value

    of either indicates that a driver has disabled special or normal APCs

    respectively without re-enabling them; a positive value indicates that

    a driver has enabled special or normal APCs respectively too many times.

    Arguments:

    Arg1: 00007ffa59dcd0c4, Address of system call function or worker routine

    Arg2: 0000000000000000, Thread->ApcStateIndex

    Arg3: 0000000000000001, Thread->SpecialApcDisable << 16 Thread->KernelApcDisable

    Arg4: fffffd0aa56aeb80, Call type 0 - system call, 1 - worker routine



    Debugging Details:

    ------------------





    KEY_VALUES_STRING: 1



    Key : Analysis.CPU.Sec

    Value: 2



    Key : Analysis.DebugAnalysisProvider.CPP

    Value: Create: 8007007e on DESKTOP-EPLBQK9



    Key : Analysis.DebugData

    Value: CreateObject



    Key : Analysis.DebugModel

    Value: CreateObject



    Key : Analysis.Elapsed.Sec

    Value: 35



    Key : Analysis.Memory.CommitPeak.Mb

    Value: 68



    Key : Analysis.System

    Value: CreateObject





    BUGCHECK_CODE: 1



    BUGCHECK_P1: 7ffa59dcd0c4



    BUGCHECK_P2: 0



    BUGCHECK_P3: 1



    BUGCHECK_P4: fffffd0aa56aeb80



    BLACKBOXBSD: 1 !blackboxbsd





    BLACKBOXNTFS: 1 !blackboxntfs





    BLACKBOXWINLOGON: 1



    PROCESS_NAME: explorer.exe



    STACK_TEXT:

    fffffd0a`a56ae948 fffff804`22a07769 : 00000000`00000001 00007ffa`59dcd0c4 00000000`00000000 00000000`00000001 : nt!KeBugCheckEx

    fffffd0a`a56ae950 fffff804`22a07633 : ffffbd0e`13566080 00000000`003ef378 ffffbd0e`1356fbc0 00000000`00000000 : nt!KiBugCheckDispatch+0x69

    fffffd0a`a56aea90 00007ffa`59dcd0c4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x1fe

    00000000`003ef358 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`59dcd0c4





    SYMBOL_NAME: nt!KiSystemServiceExitPico+1fe



    MODULE_NAME: nt



    IMAGE_NAME: ntkrnlmp.exe



    STACK_COMMAND: .thread ; .cxr ; kb



    BUCKET_ID_FUNC_OFFSET: 1fe



    FAILURE_BUCKET_ID: 0x1_SysCallNum_89_nt!KiSystemServiceExitPico



    OS_VERSION: 10.0.19041.1



    BUILDLAB_STR: vb_release



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    FAILURE_ID_HASH: {587c20dc-ccf8-aae2-4848-855503d46ef9}



    Followup: MachineOwner

    Can you please tell what's causing this problem

    :)
     
    Gyorken Mudin, Dec 15, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. cplpro Win User
    7 different BSoD

    Hey guys,

    I have a serious problem. I make it as short as possible:

    • system runs 100 % fine with the 10.12
    • updatet to Catalyst 11.1 -> BSoD
    • updatet to 11.1 Hotfix -> BSoD
    • rollback to 10.12 -> BSoD
    • removed ALL AMD files manually, installed 10.12 -> BSoD
    • Temps are fine
    • no sfc /scannow errors
    • no chkdsk errors
    • Prime, Furmark all fine
    • regardless what driver I install -> BSoD
    • I did no hw changes, no OC
    Here are my BSoDs I receive:
    • 0x0000010e
    • 0x1000007e
    • 0x0000007e
    • 0x0000004e
    • 0x0000003b
    • dxgmms1.sys
    • PFN_LIST_CORRUPT
    They all refer to the GPU of course ...

    From now on I receive a BSoD every time I try to play a game (especially BC2 and SC II) even if I completely remove the old driver and make a clean install.
    Apparently the 11.1 damaged my system irreparable.

    Any advice or info would be very much appreciated *Smile BSOD :)
     
    cplpro, Dec 15, 2020
    #3
  4. axe0 Win User

    BSOD

    BAD_POOL_HEADER BSOD, Dump File attached


    Hi Groggubus,

    Welcome to the 10forums BSOD :)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    BSOD [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
     
Thema:

BSOD

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