Windows 10: BSOD

Hi, I get random BSOD's while surfing, but not when playing games! I tried reinstalling windows, but it didn't help!




Here is my recent dump file:



APC_INDEX_MISMATCH 1

This is a kernel internal error. The most common reason to see this

bugcheck is when a filesystem or a driver has a mismatched number of

calls to disable and re-enable APCs. The key data item is the

Thread->CombinedApcDisable field. This consists of two separate 16-bit

fields, the SpecialApcDisable and the KernelApcDisable. A negative value

of either indicates that a driver has disabled special or normal APCs

respectively without re-enabling them; a positive value indicates that

a driver has enabled special or normal APCs respectively too many times.

Arguments:

Arg1: 00007ffa59dcd0c4, Address of system call function or worker routine

Arg2: 0000000000000000, Thread->ApcStateIndex

Arg3: 0000000000000001, Thread->SpecialApcDisable << 16 Thread->KernelApcDisable

Arg4: fffffd0aa56aeb80, Call type 0 - system call, 1 - worker routine



Debugging Details:

------------------





KEY_VALUES_STRING: 1



Key : Analysis.CPU.Sec

Value: 2



Key : Analysis.DebugAnalysisProvider.CPP

Value: Create: 8007007e on DESKTOP-EPLBQK9



Key : Analysis.DebugData

Value: CreateObject



Key : Analysis.DebugModel

Value: CreateObject



Key : Analysis.Elapsed.Sec

Value: 35



Key : Analysis.Memory.CommitPeak.Mb

Value: 68



Key : Analysis.System

Value: CreateObject





BUGCHECK_CODE: 1



BUGCHECK_P1: 7ffa59dcd0c4



BUGCHECK_P2: 0



BUGCHECK_P3: 1



BUGCHECK_P4: fffffd0aa56aeb80



BLACKBOXBSD: 1 !blackboxbsd





BLACKBOXNTFS: 1 !blackboxntfs





BLACKBOXWINLOGON: 1



PROCESS_NAME: explorer.exe



STACK_TEXT:

fffffd0a`a56ae948 fffff804`22a07769 : 00000000`00000001 00007ffa`59dcd0c4 00000000`00000000 00000000`00000001 : nt!KeBugCheckEx

fffffd0a`a56ae950 fffff804`22a07633 : ffffbd0e`13566080 00000000`003ef378 ffffbd0e`1356fbc0 00000000`00000000 : nt!KiBugCheckDispatch+0x69

fffffd0a`a56aea90 00007ffa`59dcd0c4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x1fe

00000000`003ef358 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`59dcd0c4





SYMBOL_NAME: nt!KiSystemServiceExitPico+1fe



MODULE_NAME: nt



IMAGE_NAME: ntkrnlmp.exe



STACK_COMMAND: .thread ; .cxr ; kb



BUCKET_ID_FUNC_OFFSET: 1fe



FAILURE_BUCKET_ID: 0x1_SysCallNum_89_nt!KiSystemServiceExitPico



OS_VERSION: 10.0.19041.1



BUILDLAB_STR: vb_release



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



FAILURE_ID_HASH: {587c20dc-ccf8-aae2-4848-855503d46ef9}



Followup: MachineOwner

Can you please tell what's causing this problem

:)

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

7 different BSoD

Hey guys,

I have a serious problem. I make it as short as possible:

• system runs 100 % fine with the 10.12
• updatet to Catalyst 11.1 -> BSoD
• updatet to 11.1 Hotfix -> BSoD
• rollback to 10.12 -> BSoD
• removed ALL AMD files manually, installed 10.12 -> BSoD

• Temps are fine
• no sfc /scannow errors
• no chkdsk errors
• Prime, Furmark all fine
• regardless what driver I install -> BSoD
• I did no hw changes, no OC

Here are my BSoDs I receive:

• 0x0000010e
• 0x1000007e
• 0x0000007e
• 0x0000004e
• 0x0000003b
• dxgmms1.sys
• PFN_LIST_CORRUPT

They all refer to the GPU of course ...

From now on I receive a BSoD every time I try to play a game (especially BC2 and SC II) even if I completely remove the old driver and make a clean install.
Apparently the 11.1 damaged my system irreparable.

Any advice or info would be very much appreciated *Smile

 

BAD_POOL_HEADER BSOD, Dump File attached


Hi Groggubus,

Welcome to the 10forums

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please follow this suggestion for the BSOD

1. Please open BitDefender and go to the modules,
2. Go to the firewall settings,
3. Uncheck 'Block port scans in the network',
4. Reboot your system <-- IMPORTANT