Windows 10: BSOD_while gaming on certain games only

Getting BSOD with error Unexpected Kernal Mode Trap while playing certain games only. Rest work fine. Please help.

:)

 

installing a game

Hi,

Thank you for posting your query in Microsoft Community.
We regret the inconvenience caused to you.


Please try the steps given below and check if the issue persists:

Step 1:

I suggest you to right click on the game and try to run as administrator and check.

Step 2: if that doesn't help I suggest you to install game in compatibility mode and check:

Follow the steps below on how to install game in compatibility mode:

1. Download the game from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the game and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the game install and then check the functionality.

Hope this helps.

Thank you.

 

game scores and game progress

Hello,

To assist you further I would like to ask if you are playing the game online or from desktop.



If the game is installed and you are playing from the desktop, the issue might be caused due to compatibility of the game with Windows 10. I suggest you to install the game in compatibility mode by following the steps provided below and check if it helps.

• Download the setup files for the game from the game developers website and save it on your local disk.
• Right click on the setup file of the
  game and select “Properties”.
• Select “Compatibility” Tab.
• Place a check mark next to“Run this program in Compatibility mode” and select operating system from the drop down list.
• Let the game install and then check thefunctionality.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

Games?

Hi Trinity,

If a game is not available on Windows 10, this could be due to one of the following reasons:

• Game is not compatible on Windows 10.
• There's a new version of the game.
• The game is not available in your region.
• The game was removed from the marketplace.

To see if the game is compatible with your device, we suggest that you follow the steps provided on this

link on how to find out if a game will work on Windows 10.

You may try searching for the newer version of the game through the Windows Store or the Microsoft Store website. For your reference regarding the list of games that you may download, check out this

link.

If the game is not available on your current region, we suggest that you access this

link and follow the steps on how to change your region for Windows Store.

See
Why can't I find or install an app from the Windows Store? for more information.

If the game was removed from Windows 10 and Xbox Marketplace, you may submit a request to add this game using the

Windows 10 Feedback Hub. Currently, our developers are collating suggestions for the improvement of your Windows 10 gaming experience.

If you have other questions, don't hesitate to get back to us. We'd be more than willing to provide you additional assistance.