Windows 10: BSODs and program crashes; possible hardware failure

Discus and support BSODs and program crashes; possible hardware failure in Windows 10 BSOD Crashes and Debugging to solve the problem; Issue Over the past couple months I have been experiencing games and apps crashing especially Firefox tabs, as well as occasional BSODs while doing... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Epiqu1n, Mar 23, 2020.

  1. Epiqu1n Win User

    BSODs and program crashes; possible hardware failure


    Issue

    Over the past couple months I have been experiencing games and apps crashing especially Firefox tabs, as well as occasional BSODs while doing even ordinary tasks. I believe blue screens only occurred every 1-2 weeks initially, but lately it has been about every other day. Blue screen errors include:

    - Faulty hardware corrupted page
    - Memory management
    - System thread exception not handled once with the added text, "What failed: gxgmms2.sys"
    - Page fault in a non paged area
    - Critical structure corruption


    Is this definitely a hardware issue, and is it possible to tell which component is failing? Are there other tests I can run to narrow it down?


    Troubleshooting

    "sfc /scannow" and Windows Memory Diagnostic tool report that everything is fine. However, I tried MemTest86 and by the third pass it failed due to too many errors. Both sticks pass on their own without issue, regardless of which slot they are in. However, trying both sticks together always fails. Full results.

    I noticed that aside from 2 warnings with CPU 0 on test 13, every single "MEM ERROR" occurred with CPU 2, where the 2nd to last digit of the actual result would be +/- 1 away from the expected result. Example:

    2020-03-18 17:04:53 - [MEM ERROR - Data] Test: 5, CPU: 2, Address: 11801CE04, Expected: 55AD0DC4, Actual: 55AD0DD4


    However, I ran a 2 hour RAM & CPU torture test with Prime95 and there were no issues at all. I have also updated my BIOS, reinstalled my display driver, and disabled XMP, but nothing has changed.


    PC Details

    System specs

    DxDiag includes some Windows Error Reports at the bottom


    The initial build is a couple years old but the CPU and motherboard were installed around Jan 1st, and my first blue screen occurred on Jan 28. I always get the latest Windows updates and keep my drivers up to date.

    :)
     
    Epiqu1n, Mar 23, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Msap14 Win User
    BSOD Hardware Caused???

    they do weird things like that, which all seem like something else is failing.
    One of the worst things to diagnose, they seem to only quit when they want to.

    Memtest is a good next step, if you rule out RAM and Power Supply make sure you disconnect all unnecessary peripherals and try to start the system with as little hardware as possible, if it works then, you can narrow down the culprit by trial and error.

    the follow was taken from some website:

    It's very difficult to determine if a failure is caused by the CPU because many other components can cause the same symptom when they fail.

    1. System fails to boot
    2. System re-boots intermittently
    3. General Protection Fault
    4. Illegal Operation
    5. Stop Error, or BSoD (Blue Screen OfDeath)

    Actually, CPUs rarely fail, and about the only way to determine if the CPU is causing the failure is to swap it out with a known working CPU of the same type and speed. Since this is difficult, the best bet is to first rule out every other possibility.

    Before suspecting the CPU, rule out all the possibilities listed below.

    1. The Operating System
    2. A peripheral port device
    3. A bad memory module
    4. The hard disk drive
    5. The power supply
    6. The motherboard

    If you have ruled out out all the other possibilities, investigate the items listed below.

    1. Overheating
    2. A short circuit
    3. ESD
     
    Msap14, Mar 23, 2020
    #3
  4. BSODs and program crashes; possible hardware failure

    BSOD crashes and failure to posts

    Having multiple bsod crashes including Memory Management, IRQL not less or equal. Also having failure to post issues.

    Have tried running memtest, disk check, driver verifier, repairing and restoring windows multiple times and cannot get rid of these issues.

    Not sure what steps to take at this point, have tried swapping out to completely new ram, updated motherboard bios to no avail as well.
     
    ConnerIsLegend, Mar 23, 2020
    #4
Thema:

BSODs and program crashes; possible hardware failure

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