Windows 10: BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League

Discus and support BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League in Windows 10 BSOD Crashes and Debugging to solve the problem; Here is the zip file regarding the crash Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DanielvR, May 2, 2017.

  1. DanielvR Win User

    BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League


    Here is the zip file regarding the crash
     
    DanielvR, May 7, 2017
    #16
  2. axe0 New Member

    There is not much saved in the dumps, I'd like to check a few things.





    BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League [​IMG]
    Diagnostics Test
    BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League [​IMG]
    HDD TEST
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    *Arrow Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    *Arrow Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log *Arrow Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums





    BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League [​IMG]
    Diagnostics Test
    BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League [​IMG]
    System File Check
    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc /scannow" (without quotes) and press enter
    • When it is finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again
    If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at %systemroot%\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

    Make a photo of SFC and post it.
     
  3. DanielvR Win User
    Attachment 134324 Attachment 134325 screenies of health,

    Attachment 134329 screenie of error scan,

    Attachment 134330 benchmarks screenie,
     
    DanielvR, May 9, 2017
    #18
  4. axe0 New Member

    BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League

    Please upload the screenshots again, the attachments are empty.
     
  5. DanielvR Win User
    They are? when i press them they are fine.. but sure,

    Attachment 134331
    Attachment 134332
    Attachment 134333
     
    DanielvR, May 9, 2017
    #20
  6. DanielvR Win User
    For some reason, when i turn the chkdsk report into a .txt file using the powershell. It creates an empty file..
     
    DanielvR, May 9, 2017
    #21
  7. axe0 New Member
    It's easier to copy/paste the chkdsk log into a txt file, or export it from the eventviewer, and upload that *Smile

    In event viewer, a search for chkdsk and/or wininit should help find the right logs.
     
  8. DanielvR Win User

    BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League

    Here are the results *Smile
     
    DanielvR, May 9, 2017
    #23
  9. axe0 New Member
    Run chkdsk again and follow the instructions provided in my post, chkdsk in read mode isn't very useful *Sad
     
  10. DanielvR Win User
    But i have done it exactly as you provided in your previous post... I ran powershell.exe and performed chkdsk /r, responded Y to the question check at restart, restarted and uploaded the log
     
    DanielvR, May 9, 2017
    #25
  11. axe0 New Member
    I see the issue, the uploaded log is from 5 days ago.
    Code: Log Name: Application Source: Chkdsk Date: 04/05/2017 17:03:58 Event ID: 26226 Task Category: None Level: Information Keywords: Classic User: N/A Computer: DanielPC Description: Chkdsk was executed in scan mode on a volume snapshot. Checking file system on D: Volume label is HardeSchijfD.[/quote]
     
  12. DanielvR Win User
    Oh, then ill look for the right one soon. First the CBS.log, i used winrar to compress it into a rar file, idk if this causes damage to the file or something and let me know if you need a non compressed one (since i actually compressed a copy of the original file *Tongue)

    EDIT: also added the new result file
     
    DanielvR, May 9, 2017
    #27
  13. axe0 New Member

    BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League

    Chkdsk was executed in read mode
    Code: Log Name: Application Source: Chkdsk Date: 10/05/2017 16:44:40 Event ID: 26226 Task Category: None Level: Information Keywords: Classic User: N/A Computer: DanielPC Description: Chkdsk was executed in scan mode on a volume snapshot. Checking file system on C: Volume label is NieuwVolume.[/quote] What error code was provided by sfc?
     
  14. DanielvR Win User
    none, there were no errors to be found,

    EDIT: sorry im stupid, didnt read the part that i only had to upload if it gave an error *Redface
     
    DanielvR, May 9, 2017
    #29
  15. axe0 New Member
    No problem, but I do want to ask you to read carefully for next times, it saves us both a lot *Smile

    Now, please run following command in admin command prompt
    Code: chkdsk C: /r[/quote] I'm not sure if you've overlooked this part, so I'm quoting it here.
     
Thema:

BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League

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