Windows 10: BSODs, Crashes, and Freezes During Gaming and Surfing the Web

Discus and support BSODs, Crashes, and Freezes During Gaming and Surfing the Web in Windows 10 BSOD Crashes and Debugging to solve the problem; I'm so tired. For the past two years or so I've just had BSODs at random intervals in my day. Whether I'm playing a video game with my friends or by... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Resolved, Jul 6, 2016.

  1. Resolved Win User

    BSODs, Crashes, and Freezes During Gaming and Surfing the Web


    I'm so tired. For the past two years or so I've just had BSODs at random intervals in my day. Whether I'm playing a video game with my friends or by myself, whether I'm watching YouTube videos, browsing the internet or hell, sometimes waiting for my computer to get to its initial password screen, these BSODs happen. There seems to be no pattern with them either. Just two weeks ago, I didn't have a crash for a whopping 10 days, and just 5 -10 minutes ago I did! I also would like to mention that I leave my computer on sleep mode during the night and did so every one of these 10 days, and the ones before them. What caused me to get the crashes again? Well, I restarted my computer and after that point, I've been once again getting these BSODs.


    Some examples of BSODs I've gotten:


    SYSTEM_SERVICE_EXCEPTION (have gotten this one the most)
    DRIVER_IRQL_NOT_LESS_OR_EQUAL
    CLOCK_WATCHDOG_TIMEOUT
    ... and many others that I can't remember


    5 Notes:


    1. As mentioned, I leave my computer on sleep mode during the night.


    2. My motherboard has a broken Ethernet port that was broken since I first built my computer back in November in 2013.


    3. I have had these freezes and BSODs for the past 1.5 years AT LEAST. They might go as far back as 2.5 years.


    4. I have virtually replaced every part of my computer with the exception of my motherboard and computer case. My hard drive isn't new, but I have replaced it with an old one from a laptop I had and still have these issues.


    5. I have reinstalled Windows 7 as well as Windows 10 on my hard drive at least 3 times and I have recently upgraded my old hard drive from my laptop to Windows 10 but to no avail did these crashes go away.


    Also, my computer has crashed multiple times just writing this.

    Attachment 88685

    :)
     
    Resolved, Jul 6, 2016
    #1
  2. anup1973 Win User

    Lumia 730 reset/ restarts automatically with or without SD card

    Hi bought Nokia Lumia. 730 3,months back.it freezes,automatically restart's while surfing web,playing games.8,At the Nokia service. Centre they told it may be issue of software.so. They updated my phone..It worked smoothly for few days.But again the phone
    restarts again specially during web SURFING & during. Plays games.
     
    anup1973, Jul 6, 2016
    #2
  3. My PC freezes and restarts during gaming and not.

    Well, its either the motherboard or the graphics adapter.

    What are the complete specifications of your system?

    Have you checked for any updated BIOS updates or chipset drivers?

    Scanned your RAM for errors?

    https://www.groovypost.com/howto/use-the-memory...
     
    Andre Da Costa, Jul 6, 2016
    #3
  4. Ztruker Win User

    BSODs, Crashes, and Freezes During Gaming and Surfing the Web

    Why are you running with Driver Verifier enabled. That can cause BSODs on good systems. Should only be used if you are trying to flush out possible driver errors.

    How long have you been running with it enabled? I would suggest disabling it for now and see what happens.

    The latest dump points to WdFilter.sys which belongs to Windows Defender. Unlikely to be the actual cause of the BSOD. It's date is the same as what I have which is the latest available.

    Previous dump is:
    Code: CLOCK_WATCHDOG_TIMEOUT (101) An expected clock interrupt was not received on a secondary processor in an MP system within the allocated interval. This indicates that the specified processor is hung and not processing interrupts.[/quote] It's possible you have a defective CPU. Disable Driver Verifier then follow this tutorial to stress test your CPU:

    Prime95 - Stress Test Your CPU - Windows 10 Forums
     
    Ztruker, Jul 6, 2016
    #4
  5. Resolved Win User
    It's possible you have a defective CPU. Disable Driver Verifier then follow this tutorial to stress test your CPU:

    Prime95 - Stress Test Your CPU - Windows 10 Forums[/quote] Thank you for your help and in all honesty, I never even knew I had Driver Verifier enabled. Sadly though, after disabling and deciding to quickly surf the web, my computer once more crashed. Also, I downloaded Prime95 and within just a few seconds of starting the program, my computer froze. This happened across all 3 of my attempts of starting the program. Does this signify an issue with my processor because before I upgraded to an FX 8350, my FX 6300 also had crashes.

    Here are some more .dmp files:
    MEGA
     
    Resolved, Jul 6, 2016
    #5
  6. derekimo Win User
    derekimo, Jul 6, 2016
    #6
  7. Resolved Win User
    Resolved, Jul 7, 2016
    #7
  8. Ztruker Win User

    BSODs, Crashes, and Freezes During Gaming and Surfing the Web

    Ztruker, Jul 7, 2016
    #8
  9. Resolved Win User
    Resolved, Jul 7, 2016
    #9
  10. Ztruker Win User
    Yup, that did it.

    I notice you are somewhat down level for Windows Updates. You are at 10586.162, should be 10586.420.
    Please apply all Windows Updates. Try running normally for awhile, see how it is. If okay then give Prime95 another try, now that Verifier is off.
     
    Ztruker, Jul 7, 2016
    #10
  11. Resolved Win User
    Okay, firstly, thank you for your help so far. So I downloaded the newest version of the Windows 10 Update through a standalone package and apparently it said that I already have the update. Also, after looking at my Windows 10 info in the Settings>System>About tab, it says that I have 10586.420 installed (see picture attached).
    Regarding the Prime95 test, this time around, my computer was able to run the test for roughly 5 seconds as opposed to the immediate crash that was seen before. My computer then crashed (as opposed to freezing the first time I tried Prime95) and gave me an BSOD, but Prime95 was still able to produce a 'results.txt' file that I have attached as well. Then, after putting in my computer password I was once more greeted with a BSOD. I think this happened one more time if I recall correctly while waiting for the computer to start up again. As always, I have attached the newest sets of .dmp files below. Once again, thank you.

    Attachment 88905
    Attachment 88906

    Attachment 88904
     
    Resolved, Jul 7, 2016
    #11
  12. philc43 Win User
    Your results.txt file shows ERROR: ILLEGAL SUMOUT

    This can be due to too low a voltage somewhere in your system, either CPU core voltage or even memory voltages. Normally these are automatically detected and set in the BIOS. You will need to refer to your CPU and memory specifications to verify the optimum voltages. Maybe you can post some pictures of the BIOS screens to show what is set.

    I notice you have 16GB memory in single channel mode. Does this mean you have put two sticks in adjacent slots rather than spacing them apart in either slots 1 and 3 or 2 and 4 to get the dual channel memory?
     
    philc43, Jul 7, 2016
    #12
  13. Resolved Win User

    BSODs, Crashes, and Freezes During Gaming and Surfing the Web

    Okay, so I now have dual memory after making that very novice mistake. *Tongue I have also attached some of my UEFI BIOS info. Thank you for your help.

    Attachment 89006Attachment 89003Attachment 89004Attachment 89005
     
    Resolved, Jul 7, 2016
    #13
  14. Resolved Win User
    Okay, so great news! After a few days have passed and resetting my CPU to 'optimal' settings, my computer has not frozen or crashed once and I don't think it will anytime soon! Thanks for your help guys and for pointing the issue towards my CPU! *Biggrin
     
    Resolved, Jul 13, 2016
    #14
  15. philc43 Win User
    *Thumbs Great news indeed! Thanks for reporting back
     
    philc43, Apr 5, 2018
    #15
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BSODs, Crashes, and Freezes During Gaming and Surfing the Web

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