Windows 10: BSOD's More and More Common Don't Know of Cause...

Well, something must have changed since Windows updated, as I'm now getting very frequent BSOD's again. I once even got a BSOD, restarted and before the computer even started up, I got another BSOD...

Here's the requested data: JOSHDESKTOP-2016_07_14_(木)_173041_19.zip

Not sure what more to say, I am running the Windows 10 Preview Build 14379, but I don't think that's the cause.
Any idea of how to solve this problem? Thank you!

Hello,

I usually never get BSOD's or if I do, it's once in a year so I don't bother and I have almost no experience with them, but I started out getting them once every few weeks, then once a week, then once every couple days, then once a day, and I have gotten about 4 today... I tried to figure out the problem by looking in Event Viewer and trying to modify permissions of the APPID which seems to be Cortana, but couldn't find the APPID in Component Services.

Here's the log info: Attachment 71281

I'm concerned that the computer may crash again soon, so I'm sorry if this is quickly and badly written, but I can't figure out the cause and it's getting to be a huge issue. I don't think this is simply an issue with running the preview build of Windows as the first few BSOD's occurred prior to updating to the preview builds.

Can someone help me solve this problem? Thank you! *Smile

:)

 

PC lockup/freezes becoming more and more common. Windows 10, pictures included.

Hello,

Thank you for your reply.

• I built the PC myself, I forgot to mention that but I included my specifications in my first post.
• I don't have a system restore point from before it began as it has occurred for months, starting when my PC was only 1-2 months old it happened once and then didn't occur again for 1-2 months, but since then it's been every few week up until now where
  it's happening everyday.
• I have not experienced any performance issues outside of games, although most of my time on the computer is spent playing games.
• The hang/freeze forces me to have to hold the power button down on my computer to turn it off as nothing responds, the caps lock light doesn't even turn on/off, even though my computer is still on and the fans are running etc. The image just stays frozen
  stuck on what I was doing as it happened.

I have tried a clean boot state and still had the freeze/hang occur.

Thank you.

 

PC lockup/freezes becoming more and more common. Windows 10, pictures included.

My PC is less than a year old and I get these lockups/freezes randomly when playing games. When they occur, I have to hold the power button down on my PC to turn it off as the image completely freezes and not
even the caps lock light turns on, although the fans are still running and my computer is still on.



In the past I used to get these freezes once every 3-6 weeks, but recently it's been everyday and I have no idea what is causing it.



Here's what I have tried so far:

Updating my BIOS, as well as all drivers and firmware.

Memtest for 14 hours, no failures.

Stress test with OCCT for 1.5 hours each: CPU and GPU. No issues, with CPU staying under 71 degrees Celsius and GPU no higher than 65.



Here is a screenshot of my temps/voltages displayed via OCCT on my second monitor 30 seconds after my last freeze/lockup 15 min ago: Imgur -
as you can see I was playing Overwatch.



And here is a screenshot of the errors in Event Viewer after I turned my PC back on after the freeze/lockup:Imgur -
the error at the top appears 7 times, the rest are once each.



Would really appreciate any help!



Note: I did post a similar problem a few days ago but I have updated this one with more information.









PC Specs:

OS: Windows 10 home 64 bit

GPU: Nvidia 980 ti - Evga hybrid

CPU: Intel Skylake i7 6700k

CPU Cooler: Noctua NH D-15

RAM: Corsair Vengeance 16 GB DDR4

Motherboard: Asus Z170-A

PSU: Evga 650W Supernova G2

Monitor: Acer XB270hu 1440p 144hz G sync

Secondary Monitor: 21" 1080p 60 hz monitor.

 

Hi WolfLeader116,

Welcome to the 10forums *Smile

In the dumps I have analysed there is 1 driver flagged, but I noticed a thing.
The driver that caused 1 of the crashes is the Realtek GBE Family controller driver, but given the stacks of other dumps which shows Windows USB drivers and Windows network drivers I am suspicious about another network device which is "802.11n USB Wireless LAN Card".
Given its name and the background of USB network adapters causing problems when network drivers are being flagged I would suggest to update the drivers of this device via the company that provides them or remove this device.
Code: 1: kd> k # Child-SP RetAddr Call Site 00 ffff980c`fc7762e8 fffff800`e3cb429b nt!KeBugCheckEx 01 ffff980c`fc7762f0 fffff808`5add133b nt!ExAllocatePoolWithTag+0x128b 02 ffff980c`fc7763e0 fffff808`5add696a Ndu!PplGenericAllocateFunction+0x3b 03 ffff980c`fc776420 fffff808`5add3110 Ndu!NduInterfaceStatsAllocateForProcessStats+0x5a 04 ffff980c`fc776460 fffff808`5add2a1f Ndu!NduHandleNblContextRemoved+0x5e0 05 ffff980c`fc776570 fffff808`597111f0 Ndu!NduNblNotifyCallback+0xdf 06 ffff980c`fc7765d0 fffff808`5941608f fwpkclnt!FwppNetBufferListEventNotify+0xc0 07 ffff980c`fc7766b0 fffff808`59ccca17 NETIO!WfpNblInfoCleanup+0x4f 08 ffff980c`fc7766f0 fffff808`594bddca ndis!NdisFreeNetBufferList+0x127 09 ffff980c`fc776770 fffff808`594013e4 tcpip!UdpSendMessagesDatagramsComplete+0xfa 0a ffff980c`fc7767d0 fffff808`594bc39b NETIO!NetioDereferenceNetBufferListChain+0xf4 0b ffff980c`fc776890 fffff808`59cc177b tcpip!FlSendNetBufferListChainComplete+0x5b 0c ffff980c`fc7768c0 fffff808`59cc1c8c ndis!ndisMSendCompleteNetBufferListsInternal+0x13b 0d ffff980c`fc776990 fffff808`5ed74169 ndis!NdisMSendNetBufferListsComplete+0x22c 0e ffff980c`fc776a90 ffffd884`c42c11a0 rt640x64+0x14169 0f ffff980c`fc776a98 ffffd884`c751b640 0xffffd884`c42c11a0 10 ffff980c`fc776aa0 ffffd884`c751b640 0xffffd884`c751b640 11 ffff980c`fc776aa8 00000000`00000002 0xffffd884`c751b640 12 ffff980c`fc776ab0 00000000`00000000 0x2 1: kd> lmvm rt640x64 Browse full module list start end module name fffff808`5ed60000 fffff808`5edf4000 rt640x64 T (no symbols) Loaded symbol image file: rt640x64.sys Image path: \SystemRoot\System32\drivers\rt640x64.sys Image name: rt640x64.sys Browse all global symbols functions data Timestamp: Thu Jan 21 09:17:40 2016 (56A09424) CheckSum: 0009D926 ImageSize: 00094000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 0: kd> k # Child-SP RetAddr Call Site 00 fffff803`74c558a8 fffff803`731cc2e9 nt!KeBugCheckEx 01 fffff803`74c558b0 fffff803`731cc650 nt!KiBugCheckDispatch+0x69 02 fffff803`74c559f0 fffff803`731cb673 nt!KiFastFailDispatch+0xd0 03 fffff803`74c55bd0 fffff801`fb4dfe81 nt!KiRaiseSecurityCheckFailure+0xf3 04 fffff803`74c55d60 fffff801`fb6874bf USBPORT!USBPORT_Dispatch+0x107c1 05 fffff803`74c55dc0 fffff801`fb691af3 usbhub!UsbhPdoInternalDeviceControl+0x1ef 06 fffff803`74c55e30 fffff801`fad6169e usbhub!UsbhGenDispatch+0x43 07 fffff803`74c55e60 fffff801`fad614d4 usbccgp!DispatchPdoUrb+0x16e 08 fffff803`74c55f80 fffff801`fad611b1 usbccgp!DispatchPdoInternalDeviceControl+0x84 09 fffff803`74c55fe0 fffff801`fad912a8 usbccgp!USBC_Dispatch+0x1b1 0a fffff803`74c560a0 fffff801`fada2222 hidusb!HumInternalIoctl+0x2a8 0b fffff803`74c56390 fffff801`fada2000 HIDCLASS!HidpSubmitInterruptRead+0x152 0c fffff803`74c56410 fffff803`73129240 HIDCLASS!HidpInterruptReadComplete+0x750 0d fffff803`74c564f0 fffff801`fb4c56ff nt!IopfCompleteRequest+0x300 0e fffff803`74c56610 fffff801`fb4c4dde USBPORT!USBPORT_Core_iCompleteDoneTransfer+0x82f 0f fffff803`74c568b0 fffff801`fb4c2908 USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x21e 10 fffff803`74c56910 fffff801`fb4cc165 USBPORT!USBPORT_Core_UsbIocDpc_Worker+0x238 11 fffff803`74c56980 fffff803`730ced6b USBPORT!USBPORT_Xdpc_Worker_IocDpc+0x205 12 fffff803`74c56a00 fffff803`730ce468 nt!KiExecuteAllDpcs+0x28b 13 fffff803`74c56b50 fffff803`731c429a nt!KiRetireDpcList+0xe8 14 fffff803`74c56da0 00000000`00000000 nt!KiIdleLoop+0x5a 0: kd> k # Child-SP RetAddr Call Site 00 fffff802`df46a878 fffff802`dd9bc2e9 nt!KeBugCheckEx 01 fffff802`df46a880 fffff802`dd9ba907 nt!KiBugCheckDispatch+0x69 02 fffff802`df46a9c0 fffff803`82371dc0 nt!KiPageFault+0x247 03 fffff802`df46ab58 fffff803`824472d2 NETIO!RtlGetNextExpirationTimerWheelTick 04 fffff802`df46ab60 fffff802`dd8be987 tcpip!IppTimeout+0x422 05 fffff802`df46ad60 fffff802`dd9b62c5 nt!KiRetireDpcList+0x607 06 fffff802`df46afb0 fffff802`dd9b60d0 nt!KxRetireDpcList+0x5 07 ffff890a`4f10dc00 00000000`00000000 nt!KiDispatchInterruptContinue Name [00000003] 802.11n USB Wireless LAN Card Adapter Type Ethernet 802.3 Product Type 802.11n USB Wireless LAN Card Installed Yes PNP Device ID USB\VID_148F&PID_5370\1.0 Last Reset 2016/03/24 (木) 11:50 午後 Index 3 Service Name netr28ux IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled Yes DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address ‪00:0F:60:01:C6:0C‬ Driver c:\windows\system32\drivers\netr28ux.sys (5.1.16.0, 2.09 MB (2,196,480 bytes), 2016/02/19 (金) 5:39 午前)[/quote]

 

[/quote] I can't remove the WiFi adapter or get another one as my other one is used by a different computer and can't disconnect Ethernet, but I have tried updating the driver from here as it is the extra adapter I have from my RaspberryPi... I haven't had a crash yet, but the computer hasn't been running for very long. If I get another BSOD, should I just add a new log file to this post?

Thank you for your help! I hope it works. *Smile

 

How else would I know what causes the crash? *Wink

 

Well it didn't crash all day yesterday! I'd personally like at least a week of no crashes before I assume the problem's gone though. But so far, I've done everything I could think of I was doing when it had a BSOD for in case some other program triggered the crashes and nothing!

 

Looking at the frequency of the crashes in the past week I would suggest to see for a few days how it goes, but if you would like to take a week, no problem *Smile

 

Well I haven't had a single crash for the last 4 days since I had gotten 3 or 4 all on one day!

Thank you so much for your help! You are great at helping people to solve these BSODs and I have never before had as much support as you have given me anywhere else! *Smile Thank you again and have a great day!

 

Well, something must have changed since Windows updated, as I'm now getting very frequent BSOD's again. I once even got a BSOD, restarted and before the computer even started up, I got another BSOD...

Here's the requested data: Attachment 90193

Not sure what more to say, I am running the Windows 10 Preview Build 14379, but I don't think that's the cause.
Any idea of how to solve this problem? Thank you!

 

Please create a new thread, this thread is a few months old.