Windows 10: BSODs with various error codes & no clear cause

It can often take up to eight passes before errors show. Sometimes the errors can be because of the slots in the motherboard so it is hard to track this down. I think if you are still getting errors on two of the sticks then threre is no doubt they are faulty and should be removed. For best results replace with new RAM that matches the good ones or run with just the 2 good modules for now.

 

Hey all,

I have been having random BSODs for about a month now and have been ignoring them because they were sporadic enough to not troubleshoot. Now however I've about numerous events today alone. I can't really say there's a reproduceable cause, they happen whether I'm gaming or browsing the web. It seems more prolific while gaming but that could just be because that's what I do most on my comp. I haven't done much in the way of troubleshooting as I'm not sure where to start. Every BSOD seems to have a different error code so I feel like I'd be chasing them around in circles without having a clear direction. The most common one seems to be Bad_Pool_Header. Anyhow, thank you for reading and thanks in advance for your help. I have attached the crash dump.

:)

 

BSOD with various error codes

So I woke up today and my computer has been crashing to BSOD every five or tens minutes of regular use.

The error codes I've received:

- memory_management

- bad_pool_header

- pfn_list_corrupt

- system_service_exception

- page_fault_in_non_paged_area

- driver_verified_detection_violation (only while following
this)

It seems to be a problem with my ram, but if someone knows otherwise I'd be very thankful for the help.

You can find some of my minidump files and msinfo here.

 

BSOD with various error codes

Hi,

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

5 different Bug_Check in the 5 minidumps without clear cause often indicates a hardware issue.

1. Check with Gigabyte Support, their on-line documentation and drivers, and ask in their forums about any known issues. Update the
BIOS, chipset drivers, and the major on-board and separate device drivers. Be sure to update the Logitech Wingman drivers which may be involved - and you may need to try removing it as a test. See driver update
methods below.

LGBusEnum.sys dated 6/13/2016 Logitech Wingman drivers.

Gigabyte Support

GIGABYTE Global

Gigabyte Downloads

http://www.gigabyte.com/support-downloads/download-center.aspx

BiosVersion = F5

BiosReleaseDate = 05/30/2014

SystemManufacturer = Gigabyte Technology Co., Ltd.

SystemProductName = Z97P-D3

BaseBoardManufacturer = Gigabyte Technology Co., Ltd.

BaseBoardProduct = Z97P-D3

2. Remove ALL power and reseat all cards, memory, and cables (both ends when possible) - actually remove and replace - do not just snug. Remove the dust bunnies and clean the vents. Check that the fans work (before and after opening the case).

3. Run the memory tests (see methods below).

4. As needed use ALL the methods in the troubleshooters below.

5. After ALL the above if needed run Driver Verifier to see if it can indicate a

CAUSE (see Driver Verifier methods below).

-----------------------------------------------------------

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

==================================================

This utility makes it easy to see which versions are loaded :

Run DriverView - set VIEW to Hide Microsoft drivers - update those without

Dump in their names (and update BIOS and chipset drivers).

DriverView - Free - utility displays the list of all device drivers currently loaded

on your system. For each driver in the list, additional useful information is

displayed: load address of the driver, description, version, product name,

company that created the driver, and more.

http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker's which are the

most current. Control Panel - Device Manager - Display Adapter - write down

the make and complete model of your video adapter - double click - Driver's

tab - write down the version info. Now click UPdate Driver (this may not do

anything as MS is far behind certifying drivers) - then Right Click - Uninstall -

REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard

if 3rd party with their own software and drivers and any other major device drivers

you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and

then Device Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their

latest versions. (Look for BIOS, Chipset, and software updates at System Maker's

site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN -

REBOOT after each installation.

Always check in Device Manager - Drivers tab to be sure the version you are

installing actually shows up. This is because some drivers rollback before the

latest is installed (sound drivers particularly do this) so install a driver - reboot

- check to be sure it is installed and repeat as needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER -

heck manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.

http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

====================================================

Memory tests do not catch all errors such as mismatched memory (possible even

for sticks that appear to be identical) and when faster memory is placed in system

behind slower memory. So it is best to also swap sticks in and out to check for

those even if all memory tests fail to show a problem.

To test RAM check here - let it run 4+ hours or so. <-- best method

www.memtest.org

MemTestX86 - Test RAM With

https://www.windowsphoneinfo.com/threads/memtest86-test-ram.2010/

For the Windows Memory Diagnostic Tool.

Type in Cortana's search box -> Windows Memory Diagnostics

at top of list - click it. in Windows 8/8.1/10 the name is "Windows Memory

Diagnostic".



================================================

After doing ALL the updates you can, and if the issue continues, then run

DriverVerifier.

Driver Verifier can help find some BSOD issues :

Using Driver Verifier to identify issues with Windows drivers for advanced users

http://support.microsoft.com/kb/244617

How To Troubleshoot Driver Problems in Windows Vista or 7. (8/8.1 and 10

are essentially the same).

http://www.winvistaclub.com/t79.html

Using Driver Verifier

https://msdn.microsoft.com/en-us/li...448(v=vs.85).aspx?f=255&MSPPError=-2147217396

WINKEY + X - RUN - type in -> verifier /reset hit enter to disable

Use BlueScreenView to see if there is a driver specified in the error message.

Also check with MyEventViewer at the time of the BlueScreen.

If DriverVerifier creates a minidump upload it and post the link here so we can

analyze it.

Hope this helps.

--------------------------------------------------------------------------------------------

Rob Brown -
Microsoft MVP <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.

 

The following two errors are appearing very very frequently:

Code: 2018-04-14T02:23:52.769 The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. 2018-04-14T02:23:52.769 The DNS Client service depends on the Network Store Interface Service service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.[/quote] The bad pool header BSOD seems to be associated with this too as the cause seems to be related:
FAILURE_BUCKET_ID: 0x19_20_nsiproxy!NsippGetAllParameters

It might be worth doing a system file check in case any of your files have become corrupted.

 

Well, you have done all the right things and I would have followed the same path to try and fix your system. I think you are right, there comes a time when a clean install is the best way forward. Of course many people don't like to do this because it means installing all your apps again and you need to have backups of all your important files so that you can restore them.

This tutorial will help you through the process: Clean Install Windows 10

 

Well after a complete reinstall including reformatting my SSD I finally get to my desktop and install about 3 programs before I hit another BSOD. I can be pretty confident at this point that it's hardware related right? My guess is my SSD is taking a dump *Sad Anyways I ran the DM Log Collector again and I've attached the files, just to be sure before I go out and drop money on a new drive.

 

It is possible that one of the programs you installed has introduced a driver that is causing the problem. Before spending money on a new drive I would run some tests on the drive, there may be some diagnostics provided by the SSD manufacturer or you can run HD Tune. At this stage I would not say the crash dump points to the SSD but I can't rule it out.

Code: PFN_LIST_CORRUPT (4e) Typically caused by drivers passing bad memory descriptor lists (ie: calling MmUnlockPages twice with the same list, etc). If a kernel debugger is available get the stack trace.[/quote] The stack trace does not show up a misbehaving driver so I can't point you in any direction. You could uninstall the programs or use a clean boot to see if the system is stable.

Did you also check the system files to make sure you had no corruption present?






Diagnostics Test

HDD TEST
*Arrow Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

 

Well I realized I was only able to install Steam and Google Chrome so I don't know about a bad driver. It doesn't seem like it would happen with either of those two but I'm not very knowledgeable in that realm. Anyways, the health scan on HDTune was all good but it took me a couple of tries to get through due to crashes. As far as checking system files, it's not able to complete for some reason. I've attached a screenshot of the command prompt message when it fails as well as a new crash dump for the most recent crashes. I really appreciate your help by the way!

 

I did notice that you have two different sets of memory sticks in your system for a total of 16GB. Has this always been the case or were two added recently? Usually they work in pairs (dual mode) but in some systems they can work in quad mode and having different memory types can be problematic. You could therefore try running with just one matching pair (i.e. the other pair removed) to see if it makes a difference.

 

Well I have had four sticks installed for a couple of years, but one set I've had since I built the rig 5-6 years ago. Anyways I ran with that idea and ran memtest64 for 38 loops and it came up with 14,193 errors... Unfortunately the program doesn't show which stick(s) have the errors so it looks like I'll be doing memtest86 for a couple loops per stick to figure that part out.

 

Well I ran memtest 86 with each stick, two of which produced thousands of errors within minutes. Then I ran the good two together just to be sure with no errors. Then just because, I ran three at a time and it came up with zero issues... what? Then just for the heck of it, did all four at once for 4 passes and again zero issues. So I don't even know what to think. I know this goes beyond Windows 10 but do you have any idea what that means? There's no new hardware and I didn't update my BIOS at all so I wouldn't think BIOS version would be an issue. Am I right to still be thinking hardware-related? I just don't know how to zero in any further.