Windows 10: BSOM while playing PUBG and other video games

Hi what's up, I bought my PC about half a year ago, it run perfectly for months, but suddenly since about a month I am experiencing countless BSOD and unknown game crashesmostly when playing PUBG. I already tried countless times updating my drivers, verifying game flies, repairing windows in many ways, couldn't do a startup repair for some reason, not even with installation media, so I updated it via setup. I get different BSOD every-time, most pointing on a driver issue, sometimes an AMD software popup after a crash that says "we detected a driver timeout" but I still can't figure out where

:)

 

losing audio when playing video games

Hi,

To isolate what's causing the issue you're experiencing, kindly provide us with some additional details:

• Were there any recent software or hardware changes made to your system prior to the issue?
• Have you done any troubleshooting steps in trying to resolve it?
• Do you experience the issue only when you're playing a certain video game?

Awaiting for your response.

 

video not playing

Hi,

Thank you for writing to Microsoft Community Forums.

1. May I know, which video player you are using to play the video?
   
2. Are you able to play the video on any other computer?
   
3. Are you facing the issue with only specific video or with all the other videos?
   

This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

Method 1: Try a different video player.

1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
   
2. I suggest you to try a different video player and check if it plays.
   
3. You can also check on different device or computer.
   

Step: Run Windows Media player troubleshooter.

1. Press Windows + R key on your keyboard together.
2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
6. Reboot the computer and check.

If you still face the issue, reply to this post with more information.

Hope it helps,

Amit Sunar

Microsoft Community – Moderator

 

BSOD Playing PUBG, DOTA2, CSGO, DayZ

Hello guys, and thank you in advance for your time
I get multiple BSOD and crashes while I am playing PUBG, Dota2, etc, basically, every game that I have
I must tell you that i have a fresh Windows 10 PRO installation on my system, all drivers checked and re-checked. I am not an expert in computers, so, I am here to ask for help.
Also downloaded V2 log collector and I stuck at step 7 (Finally the ending Command Prompt window will open. Press enter to close it. Note the Output location as that is where the zip file is located that you need to upload to the forum.) I don't know what to do at step 7.