Windows 10: bthmodem.sys corrupted - sfc /verifyonly

Discus and support bthmodem.sys corrupted - sfc /verifyonly in Windows 10 Gaming to solve the problem; Dear all,I just had my PC with Windows 11 crash while installing updates. Once it came back to life I ran dism and sfc and sfc reported that... Discussion in 'Windows 10 Gaming' started by aheinzel, May 27, 2024.

  1. aheinzel Win User

    bthmodem.sys corrupted - sfc /verifyonly


    Dear all,I just had my PC with Windows 11 crash while installing updates. Once it came back to life I ran dism and sfc and sfc reported that bthmodem.sys is corrupted. While I didn't yet attempt a repair I'm curious about the nature of the corruption.The SHA1 checksum of the file is 4f9afc33289dadf4fc78fc744b3b163810c7ecd1. Virus total reports the file first seen in the wild on 2022-05-06. Checking three other systems, one of which has never been "in contact" with any of my machines, they all have the same C:\Windows\System32\drivers\bthmodem.sys file. Does anyone find the same file i.e. chec

    :)
     
    aheinzel, May 27, 2024
    #1
  2. PH.Ang Win User

    BTHMODEM PROBLEM

    Hi Jaspreet,

    My unit is Inspiron 13 5310, and I already went to my device manufacturer's website and downloaded all available drivers and still has the same problem. Autoruns highlights the two with BTHMODEM in red and DBUtilDrv2 in yellow:

    BTHMODEM Bluetooth Modem Communications Driver: Bluetooth Communications Driver (Not Verified) Microsoft Corporation C:\WINDOWS\System32\drivers\bthmodem.sys Sat May 7 13:19:01 2022

    DBUtilDrv2 DBUtilDrv2 Service: File not found: C:\WINDOWS\System32\drivers\DBUtilDrv2.sys
     
    PH.Ang, May 27, 2024
    #2
  3. Try3 Win User
    How to fix SFC Scannow Corrupted files

    Yes, it does. The sequence you describe is common.

    If you want to see additional examples {written at the time of some widespread problems with SFC caused by a WD platform update} there is a list at the end of my consolidated ditty on SFC errors [WD update problem] - TenForums and my post also has some suggestions about useful extractions from the CBS log.

    Denis
     
  4. Riel Alc Win User

    bthmodem.sys corrupted - sfc /verifyonly

    SFC reports corrupt files that cannot be repaired

    Hi Jay,

    For to better assist you with the SFC reports issue, we'd like to know the following:

    • Have you installed any Windows updates prior to this issue?
    • Please provide us a CBS logs for us to determine what is the file that cannot be repaired.
    To get the logs, please follow the steps below:

    • Open a Command Prompt (Admin).
    • Copy and paste findstr /c:”[SR]” %windir%\Logs\CBS\CBS.log >”%userprofile%\Desktop\sfclogs.txt”, then hit
      Enter. (This will create a sfclogs.txt file on your desktop).
    • Open the sfclogs.txt and check the result of SFC scan.
    Note: SFC cannot always fix corrupted files.

    We're looking forward to your reply.
     
    Riel Alc, May 27, 2024
    #4
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bthmodem.sys corrupted - sfc /verifyonly

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