Windows 10: Buddy wiped an old laptop I gave him and now he can’t login or do anything besides just sit...

submitted by /u/CplLyfeSux
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:)

 

Microsoft Acct login as Laptop login - Problems

Sounds just 1 step short of wiping the HD. I am hoping for something a bit less radical.

There has to be some reason the new MS Acct login is not making it to the laptop login

 

Idle Buddy

Hi Gary

Idle Buddy Hides under different names, it is hard to find and difficult to uninstall because of that . . .

Open the old Control Panel (click your Start Button, then just type control and hit Enter)

Go to Programs and Features

First look for Idle Buddy, it is unlikely it will have that name, then look for something like 'work group inc'

If you still cannot find Idle Buddy, even under a different name, order the list in Programs and Features by clicking on the 'Installed On' column header so that arrow faces down

That will put the list in a state so the most recently installed apps will be at the top, do you see anything suspicious there?

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.