Windows 10: BUG Check Analysis after a BSOD, help!

Hi guys,Can someone that actually knows about this help me get what went wrong?******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************MEMORY_MANAGEMENT 1a # Any other values for parameter 1 must be individually examined.Arguments:Arg1: 0

:)

 

Bug check analysis help

Windows is up to date with build 15063.413.
Memory testing met 8 runs with 0 errors.
Please confirm that bitdefender software was uninstalled using the bitdefender uninstall tool.
Please confirm that there have been no bsod since the bitdefender uninstallation.
Vsserv.exe is a part of bitdefender. It was a faulting application and that should now be fixed:
What is the vsserv.exe process?
There were other faulting applications.
iprosetmonitor.exe is part of Intel wireless.
As a preventative maintenance step this can be uninstalled and reinstalled.
Intel® Network and I/O Products
Download Intel® PROSet/Wireless Software and Wi-Fi Drivers
Was the bitdefender uninstalled on 06/24? Was that also that last bsod?

 

Taskbar bug: switching to another window -will not appear at the front


Follow either of these steps to fix the issue with the Active window hiding behind.

Method 1:
I suggest you to disable window by hovering over it with the mouse and check if it helps. To do so I suggest you to try the below given steps and check if it helps:

1. Press Windows key + X key and click on Control Panel.
2. Select or click Ease of Access.
3. Click or tap onEase of Access Centre.
4. Click on Make the Mouse Easier to Use was uncheck Activate Window by hovering over it with the mouse.
5. Check if issue is resolved.

Method 2:
I would suggest you to completely uninstall the touchpad driver and reinstall it. Kindly follow the below given steps.

1. Press “Windows key + X” and click on “Device Manager”.
2. In the list of devices, you should see the touchpad drivers.
3. Right click on the device and then select "Uninstall".
4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

 

BSOD dump analysis request

Hi,

Thank you for posting your query in Microsoft Community.

I can understand how frustrating it could be when things go unusual.

I will certainly help you.

Please provide us the following details:

• 
  Have you made any changes to the computer prior to this issue?
  
• 
  When exactly you get these errors?
  

A blue screen error (also called a stop error) can occur if a problem causes your PC to shut down or restart unexpectedly.

The BAD_POOL_HEADER bug check has a value of 0x00000019.

The issue occurs because the Hdaudio.sys driver tries to process the audio information when the uninitialized internal firmware memory within the video card is set in a certain manner. The result is internal pool corruption.

As we are analyzing the dump files, let us try the following steps as a workaround and check if it makes any difference.

Step 1: Initially, I suggest you to start your computer in safe mode with Networking and check if the issue appears there as well. If it does not appear in safe mode with Networking place the computer in clean
boot state to identify the culprit program running in the background creating this error.

Safe Mode is a diagnostic mode that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started.

Refer the article below:

Start your PC in safe mode in Windows 10

Start your PC in safe mode in Windows 10

Step 2: Let us follow the steps suggested in the following article and check if it helps in resolving the issue.

Troubleshoot blue screen errors

Troubleshoot blue screen errors

Hope it helps.

Let us know the status, we are glad to assist you further.