Windows 10: Bug Check Analysis Help

So, I think I have identified that my PC crashing is a CPU issue. Things I have tried: updating drivers. Re-installing windows. Turning down maximum CPU output. Can anyone help me decipher this big check analysis and point me in the right direction?CPU is an AMD Ryzen 9 5900X 12-core******************************************************************************** ** Bugcheck Analysis **

:)

 

Bug check analysis

Hi borate,

I am Dave, I will help you with this.

Your minidump files just indicate memory (RAM) corruption while Firefox was running, no specific driver is listed

Was this a one-time crash or is it an ongoing problem, if this is an ongoing problem do you have any more minidump files you can upload for analysis?

 

BSOD - Bug Check Analysis, Pls Help!

Hi

Thanks for your reply.

I have checked the logs for you. Your problem was caused by cdd.dll.

cdd.dll stands for Canonical Display Driver, and it plays a role in the Windows operating system's display system, particularly in graphics rendering. Here’s a detailed explanation:

1. Canonical Display Driver (CDD):
   
   • cdd.dll is a system file in Windows that is part of the Canonical Display Driver. It’s used primarily for rendering graphics in a Windows environment.
     
   • It works in conjunction with the Windows Display Driver Model (WDDM) to handle complex graphics rendering tasks, especially in environments where advanced graphics hardware acceleration is used.
     

Role in Minidump Logs

When you encounter cdd.dll in minidump logs, it usually signifies that there was an issue related to the display driver or the rendering process at the time of the crash or BSOD (Blue Screen of Death). Here’s what it typically means:

1. Graphics Rendering Issues:
   
   • The presence of cdd.dll in a minidump log can indicate that there was a problem with how the system was handling graphics rendering. This might involve conflicts with the display driver or issues with how graphics are being processed.
     
2. Possible Causes:
   
   • Driver Conflicts: An outdated or corrupted display driver could cause cdd.dll errors.
     
   • Hardware Issues: Problems with the GPU (graphics processing unit) or its connections could lead to errors involving cdd.dll.
     
   • Software Conflicts: Other installed software, particularly those that interface with the display, might conflict with cdd.dll.
     

Troubleshooting Steps

If you encounter cdd.dll related errors in your minidump logs, here are some steps you can take to troubleshoot and resolve the issue:

1. Update Display Drivers:
   
   • Ensure that your display drivers are up to date. Visit the official website of your GPU manufacturer (NVIDIA, AMD, Intel) and download the latest drivers.
     
2. Run System File Checker:
   
   • Use the System File Checker tool to scan and repair corrupted system files:
     
     
3. Check Hardware:
   
   • Inspect your GPU and ensure it’s properly seated and functioning. You can also run hardware diagnostics to check for issues.
     
4. Inspect for Software Conflicts:
   
   • Uninstall any recently installed software that might interfere with the display drivers or rendering process.
     

In summary, cdd.dll is an essential system file associated with graphics rendering in Windows. If it appears in your minidump logs, it points to issues related to the display system. By updating drivers, checking for system updates, running diagnostics, and ensuring hardware integrity.

Please feel free to let me know if you have any further updates, thanks.

 

Taskbar bug: switching to another window -will not appear at the front


Follow either of these steps to fix the issue with the Active window hiding behind.

Method 1:
I suggest you to disable window by hovering over it with the mouse and check if it helps. To do so I suggest you to try the below given steps and check if it helps:

1. Press Windows key + X key and click on Control Panel.
2. Select or click Ease of Access.
3. Click or tap onEase of Access Centre.
4. Click on Make the Mouse Easier to Use was uncheck Activate Window by hovering over it with the mouse.
5. Check if issue is resolved.

Method 2:
I would suggest you to completely uninstall the touchpad driver and reinstall it. Kindly follow the below given steps.

1. Press “Windows key + X” and click on “Device Manager”.
2. In the list of devices, you should see the touchpad drivers.
3. Right click on the device and then select "Uninstall".
4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.