Windows 10: Bug Outlook 2016 / 365 IMAP - missing mail in Inbox - Fixed

Discus and support Bug Outlook 2016 / 365 IMAP - missing mail in Inbox - Fixed in Browsers and Email to solve the problem; Hi folks sometimes you get when using IMAP missing mail on some accounts in the Inbox if you have several accounts in Outlook 2016/365. The mail can... Discussion in 'Browsers and Email' started by jimbo45, Jan 15, 2018.

  1. jimbo45 Win User

    Bug Outlook 2016 / 365 IMAP - missing mail in Inbox - Fixed


    Hi folks

    sometimes you get when using IMAP missing mail on some accounts in the Inbox if you have several accounts in Outlook 2016/365. The mail can be seen in the Inbox on other devices say phones etc.

    Bug doesn't appear I'm told on GMAIL but can when you use ISP mail servers - especially when you have more than one account with different mail servers / providers.

    Single account users probably won't see the problem so only apply the fix if you encounter the bug.

    The fix is easy enough.

    simply in the change account go to more settings--> advanced and enter Inbox in the root folder

    as shown here


    Bug Outlook 2016 / 365 IMAP - missing mail in Inbox - Fixed [​IMG]


    Then it all works perfectly

    Not sure whether to submit a bug report to Ms -- any MVP members here -- should I submit - I've details of Before and after screenshots.

    Cheers
    jimbo

    :)
     
    jimbo45, Jan 15, 2018
    #1

  2. Problem with registry setting default e-mail client

    I have this issue as well. I am using Office 2010 Home and Business and Outlook 2010 is my mail client. This is a relatively new pc and has Office 365 (2016) installed as well. After a recent Windows Update, my default mail client changed to Outlook 2016
    -- one of my apps that sends mail stopped working, mail profile missing error). When I try to set my default mail client via the UI, only Outlook 2016 is showing; I can't select Outlook 2010.

    I uninstalled Office 365 but Outlook 2010 still does not show up in the UI as a default program. Now I need to find out how to change this in the registry.

    The OS is Windows 10 Home
     
    ChuckBalogh, Jan 15, 2018
    #2
  3. Bill723 Win User
    Windows 10 Mail App - Sync issues when set to "anytime" in account settings

    OK, further update... Buying MS Office 365 and using Outlook 2016 solved my e-mail inbox issue. However, the calendar and contacts in Outlook won't sync with Google calendar and contacts. Argh... I thought Outlook 2016 was supposed to allow synchronization
    of mail, calendars, and contacts all in one place. I guess now I will need to use the Windows 10 calendar and contacts apps to keep my calendar and contacts synchronized across multiple devices. I wonder how that will work for meeting invites via e-mail.
    Outlook 2016 seems to work fine to keep my 6 mo inbox synchronized, but I found that I can't seem to see gmail "all mail" as a folder in Outlook 2016. I guess this is OK for me. I will just have to handle future gmail archive or search-all-mail actions using
    the web interface. Awkward, but probably workable.

    Anyone have a better solution???
     
    Bill723, Jan 15, 2018
    #3
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Bug Outlook 2016 / 365 IMAP - missing mail in Inbox - Fixed

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