Windows 10: bugcheck error

Discus and support bugcheck error in Windows 10 Gaming to solve the problem; so today i got a bugcheck error saying that my pc didnt shutdown cleanly. last time i turned my computer off was last night and it had zero issues when... Discussion in 'Windows 10 Gaming' started by ryan lapointe, Feb 27, 2025.

  1. bugcheck error


    so today i got a bugcheck error saying that my pc didnt shutdown cleanly. last time i turned my computer off was last night and it had zero issues when shutting down. today when i turned my PC on it had zero issues starting up but when i checked my event viewer, it said i had a bugcheck error.there was no bluescreen or system restart, nothing. just this random bugcheck error. this is the only minidump file i have and if you want to take a look at it yourself this is where i have it stored.https://drive.google.com/file/d/11MX7pwr29bizc9oeh5llcKqHfMSvqYO5/view?usp=sharingThis is what my system s

    :)
     
    ryan lapointe, Feb 27, 2025
    #1

  2. "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 " BSOD on Windows 10.

    Hi Jayan,



    Please reply to a few questions asked below:

    • Since when are you facing the above issue? Did you make any recent changes to the computer?
    • Did you try booting the computer in Safe mode and check if the issue persists?


    We are not able to access the link shared in the above post. If haven’t tried, please follow the steps suggested above and check if similar issue occurs on the computer.



    Write to us with the answers to the above questions and the status of bugcheck error code received on the computer for further assistance.
    Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Feb 27, 2025
    #2
  3. Nikhar_K Win User
    Bugcheck Crash

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate the efforts taken by you in resolving the issue. I understand that you are receiving Bugcheck crash on your computer. I’ll certainly assist you with the issue.



    However, please let us know:



    • Do you receive a Blue Screen when the computer crash?
    • When exactly does the computer crash?
    • Are you aware of any changes made to the computer prior to this issue?
    • Which build version of Windows 10 is installed on the computer? Refer
      Which version of Windows operating system am I running?
    • What is the make and model of the computer?


    If you are receiving a Blue screen error then, I would suggest you to refer the troubleshooting steps mentioned in the article
    Troubleshoot blue screen errors.



    I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
    C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



    We await your response.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Feb 27, 2025
    #3
  4. Nikhar_K Win User

    bugcheck error

    The computer has rebooted from a bugcheck.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that your computer has rebooted from a bugcheck. I’ll certainly assist you with the issue.



    However, please let us know:



    1. When exactly are you receiving the error?
    2. What is the make and model of the computer?
    3. Are you aware of any changes made to the computer prior to this issue?
    4. Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?

    If you are receiving a Blue Screen error, I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



    Meanwhile, I would suggest you to remove any external devices attached to the computer apart from keyboard and mouse and check if that helps.



    I would suggest you to refer the troubleshooting steps mentioned in the article Troubleshoot blue screen errors.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Feb 27, 2025
    #4
Thema:

bugcheck error

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