Windows 10: Build 10162 download stuck at 0%

PeterFragon · Jul 3, 2015

Title says it all, have not had issues with any previous builds; anyone else run into this or have a fix?

:)

Jim Chez · Jul 3, 2015

Windows 10 tech preview will not update, stuck on build 10162

I had a problem with the auto update updating a Nvidia driver on the preview insider program. Before I was able to figure out that the new driver was problem with my particular setup, I reverted back one
build "to an earlier build" (10162) with the recovery "Go back to an earlier build....When the next build is ready, we'll install it." I am now stuck on build 10162.
No new build updates download and install as stated when newer builds are ready. I have No hardware or network problems. Thanks for any help out there! Jim

Hugo-360 · Jul 3, 2015

I want a link download windows 10 Pro RTM insider preview but I can"t see

I can"t download build 10240 from build 10162

dmholt57 · Jul 3, 2015

Restart the WU service... *Cool

Phone Man · Jul 3, 2015

Yes had same problem. Although download was stuck at 0% I watched it in task manager and it was downloading just fine. After it had finished the download WU still showed 0%. I restarted the Windows Update service and WU did a quick check and download then showed 100% and install completed.

Jim *Nerd

Mark Phelps · Jul 3, 2015

Title says it all, have not had issues with any previous builds; anyone else run into this or have a fix?
Click to expand...

Yes, mine sat at zero percent for HOURS! I have a network "meter" running, so I could see the download progressing. But when it reached nearly 3GB, it stopped -- and just sat there. I rebooted twice, and each time, it was the same story.

Eventually (after five hours), the zero percent started to move and within a few minutes, it was 100%.

Cliff S · Jul 3, 2015

Yes, mine sat at zero percent for HOURS! I have a network "meter" running, so I could see the download progressing. But when it reached nearly 3GB, it stopped -- and just sat there. I rebooted twice, and each time, it was the same story.

Eventually (after five hours), the zero percent started to move and within a few minutes, it was 100%.
Click to expand...

Why this is so:

For a more practical example of this, consider a file download. You are currently downloading a 100 MB file at the rate of 1 MB/s. This is very easy to determine the estimated time of completion. But 75% of the way there, some network congestion hits and your download rate drops to 500 KB/s.
Depending on how the browser calculates the remaining time, your ETA could instantly go from 25 seconds to 50 seconds (using present state only: Size Remaining / Download Speed) or, most likely, the browser uses a rolling average algorithm which would adjust for fluctuations in transfer speed without displaying dramatic jumps to the user.
An example of a rolling algorithm with regards to downloading a file might work something like this:

The transfer speed for the previous 60 seconds is remembered with the newest value replacing the oldest (e.g. the 61st value replaces the first).

The effective transfer rate for the purpose of calculation is the average of these measurements.

Time remaining is calculated as: Size Remaining / Effective Download Speed

So using our scenario above (for the sake of simplicity, we will use 1 MB = 1,000 KB):

At 75 seconds into the download, our 60 remembered values would each be 1,000 KB. The effective transfer rate is 1,000 KB (60,000 KB / 60) which yields a time remaining of 25 seconds (25,000 KB / 1,000 KB).

At 76 seconds (where the transfer speed drops to 500 KB), the effective download speed becomes ~992 KB (59,500 KB / 60) which yields a time remaining of ~24.7 seconds (24,500 KB / 992 KB).

At 77 seconds: Effective speed = ~983 KB (59,000 KB / 60) yielding time remaining of ~24.4 seconds (24,000 KB / 983 KB).

At 78 seconds: Effective speed = 975 KB (58,500 KB / 60) yielding time remaining of ~24.1 seconds (23,500 KB / 975 KB).

You can see the pattern emerging here as the dip in download speed is slowly incorporated into the average which is used to estimate the time remaining. Under this method, if the dip only lasted for 10 seconds and then returned to 1 MB/s the user is unlikely to notice the difference (save for a very minor stall in the estimated time countdown).
Getting to the brass tacks – this is simply methodology for relaying information to the end user for the actual underlying cause…
Click to expand...

Read more at Source

Saltgrass · Jul 3, 2015

My systems did the same thing and since I was watching Task Manager I also saw the initial download without seeing any progress on the Download meter. Where that download was going, I don't know, but it must have been somewhere it was not being seen by Windows Update.

I have seen several folks, like Phone Man, which were able to restart their system and the download was found. Maybe stopping the update service, as dmholt57 recommends, would do the same thing. But since I did not do that, I noticed if you have more than one network adapter, disabling or enabling the unused one may have an effect. On one system even that did not work so I just left it alone and it restarted the download all by itself after an hour or two.

This type of thing may be the reason we got 3 builds in such a short time. Hopefully, they are taking care of that problem.

Mark Phelps · Jul 3, 2015

Why this is so:
Click to expand...

All well and good ... except ... I watched as Updated downloaded over 3GB of information to my PC -- and even after that was done, the download STILL sat at zero percent. I rebooted, ran the update again, watched again as it downloaded the 3+GB a second time -- and again, it sat at zero percent. I left the PC, came back three hours later, and only then did the percentage start growing.

So, it looks like it downloads most of what it needs quickly and then sits there, sometimes for hours, to download the remaining stuff.

Cliff S · Jul 3, 2015

I left the PC, came back three hours later, and only then did the percentage start growing.
Click to expand...

Uh huh... That proves the old adage "A watched pot never boils"*Smile.

AGirlInNJ · Apr 4, 2018

Yes had same problem. Although download was stuck at 0% I watched it in task manager and it was downloading just fine. After it had finished the download WU still showed 0%. I restarted the Windows Update service and WU did a quick check and download then showed 100% and install completed.

Jim *Nerd
Click to expand...

I downloaded Windows 10 but didn't complete the install right away. (didn't reboot system) Now the dialog changed and I'm having to download it all over again and it seems to be stuck on 0%. How do I monitor it in the task manager?

Windows 10: Build 10162 download stuck at 0%

Build 10162 download stuck at 0%

Build 10162 download stuck at 0%

Build 10162 download stuck at 0%

Build 10162 download stuck at 0%

Build 10162 download stuck at 0% - Similar Threads - Build 10162 download

KB5049622 stuck at 0% Installing and KB5050009 stuck at 0% downloading

KB5049622 stuck at 0% Installing and KB5050009 stuck at 0% downloading

Download stucks at 0%...

Build 10162 and Dark Theme

Downloading updates stuck at 0%

Windows 10 Builds 14951/14955 stuck on 0% downloaded

Build 10162 will not update to 10166

build 10162

No update to 10240 on build 10162