Windows 10: Build 1511 breaks HP DeskJet 710C driver

Hp broke the x64 driver for win 8.1, seems now after working fine on win 10 32 bit for months build 1511 has broken the 32 bit driver, not the printer as it still works on a dual XP boot, what are they playing at?

:)

 

HP Deskjet 710C

The printer driver is already built into Windows 10.

Press Windows key + R

Type: control

Hit Enter

Open Devices and Printers

Click Add a Printer, The printer I want isn't listed, Add a local printer or network printer with manual settings, Next, [select the proper port], Next, Windows Update, [wait a few minutes for the list to repopulate], select HP for the manufacturer (not Hewlett
Packard or Hewlett-Packard), and then select HP Deskjet 710c, Next.

The Deskjet 710c and 712c are the same printer, just sold through different channels. The 710c and 712c use the same driver.

Please note, the printer driver might not work, since its 32 bit only. So, if you are running Windows 10 64 bit, you need to consider purchasing a new printer. You can try your luck with the 712c driver.

 

HP Deskjet 710C

I'm Greg, a volunteer and 8 year Windows MVP here to help you.

Rather than spending too much more time fiddling I'd simply Clean Install the printer which always works, lasts longer and actually saves time:

1) Power up the printer, if wired unplug it's USB cable from PC.

2) Right click Start button in Windows 8/10 to open Apps and Features (or in Windows 7 type it in Start Search) to Uninstall all the printer software. Restart.

3) Next copy and paste in Start search box: printui /s /t2 (Note that there is one space before each forward slash).

4) Right click result to Run as Administrator.

5) Open the Print Server properties, Remove the printer’s drivers for this printer and for any other printers you don't use presently. If you get a message about access denied or the printer being in use and you cannot find the driver or any installed program
that would account for this, you may restart the computer in a diagnostic startup and then use the printui command to remove the driver package(s):

https://www.isunshare.com/windows-10/enable-dia...

You must restart back to normal mode before you will be able to install the printer again.

6) Now type Control Panel in Start Search, open CP, choose Icon View. In Control Panel open Devices and Printers, right click the printer to delete the Printer and any scanner or fax of the same name. Restart PC.

7) Go to the printer model’s Support Downloads webpage to download and install the basic driver. If a wireless printer you will need the full software package to get it set up fully. If you want to be able to scan from the printer top to the PC then you'll
also need the full package.

8) Extract Printer software, right click Setup file to Run as Administrator. Follow the setup screens closely as you install the software. For USB it should prompt when to plug in the printer.

If you have further problems reply back with results of each step.

 

Found a workaround, removing the LPT port in device manager then scanning for changes reinstalls the port and printer which restores printing. I suspect this works until next reboot where you must repeat the removal procedure.

 

I have just found use legacy device in the advanced settings of the lpt port properties, wonder if this is a permanent fix, seems to work so far.