Windows 10: Built-in Bluetooth isn't working 100% of the time

Hello,


In early January I purchased a new laptop (ASUS-VivoBook-15-X505BP) and all was working fine up to two months ago when I started experiencing issues with the Bluetooth capabilities of the laptop. I have tried googling for solutions to no end since I can't find anyone who has experienced this issue and shared it even, not to mention find a solution to my struggles.


Basically, what started happening was the operating system (Windows 10 Pro) would no longer detect that there's a Bluetooth radio connected, which is funny since it's built-in to the laptop itself and isn't something I'm plugging in or out. I've checked device manager, settings, ran troubleshooters, reinstalled the drivers. The Wi-Fi is working perfectly and has no issues if at this point you're asking yourself if that's also affected.





Sometimes, if I restart my laptop, it boots up normally and the Bluetooth icon will pop-up in the taskbar, it's all fine until it's not. All of a sudden, be it while connected to my wireless speaker, or AirPods, the icon will disappear from the taskbar, the settings toggle for on/off in windows settings will also disappear, and the troubleshooter, as well as device manager, insist that there isn't a Bluetooth device connected.


I even went ahead and did a complete wipe of the operating system partition and reinstalled Windows from scratch, but alas the problem is persistent. Could it be a faulty driver making its way through Windows Update, or is the Bluetooth radio inside my laptop needing replacement?


My laptop thankfully still has warranty so they should be able to replace it if it's hardware related, my reason for being here is to make sure it's not software related, seeing as my warranty issuer said they will take hold of my laptop for 2-3 weeks while they conclude hardware diagnostics and wait for Intel to send them a replacement part. Seems stupid, but I'd rather wait to first get advice from strangers on the internet than be laptopless for 3 weeks.


Thank you,

I will be desperately awaiting your assistance.

:)

 

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Can't get Bluetooth working...

If your sure that its recognised properly then have a look on this links page http://www.holtmann.org/linux/bluetooth/

The only thing i can think of to fix if it isnt recognised by linux is the following:

Firstly you have to find out what chipset your bluetooth dongle uses.
Secondly i think your going to have to basically compile your own kernel and include the module for the chipset that your bluetooth dongle uses.
Thirdly depending on if you add it to the kernel or as like built in you will have to add the name of the module to a config file which is used when you boot linux.

If the kernel doesnt have support for your bluetooth dongle then you can either try and find a different copy of the kernel which does or try and find the driver for it.

To recompile your own kernel however requires a whole guide itself , plus different linux distro's will have different kernels with different options and slightly different config files.

Only thing i can suggest is going to www.gentoo.org and reading through their handbook, its basically step by step setting up linux manually, in the handbook there is a page or two on recompiling your kernel for your particular configuration.

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision