Windows 10: Built in camera does not work

My built in camera does not work and after following all the fix it instructions it still does not work. Help

:)

 

Built in camera

Hi Roy,

The issue you are experiencing with the built-in camera on your device might be caused by the update you installed. However, for us to fully identify the cause of this issue, we would be gathering additional information. Kindly answer the following:

• What troubleshooting steps have you tried so far?
• Can you send us a screenshot of the error message you are getting? Make sure that you remove all personal information.
• Have you tried updating the driver of the built-in camera?
• What is the current version and build number of your computer? To get the information, kindly follow the steps below:
  • Click on the Start menu.
  • Type winver.
  • Press Enter.

 

Camera does not work.

To isolate your concern, we suggest that you uninstall the camera through Device Manager. To do this, follow the steps below:

• In the Search box, type Device
  Manager and press Enter.
• Navigate to Imaging devices.
• Expand the Imaging devices tree by clicking on the adjacent arrow.
• Look for your device, right-click then select Properties.
• Click on the Driver tab, then choose Uninstall button.

Let the system restarts to complete the process. Take note that the camera may not work if there are other applications which are still open that uses the same device, we suggest that after uninstalling the device you can proceed with launching the application
to check if the issue persists.

Give us an update with the outcome.

 

My built in camera doens't be recognized by windows 10 camera app

Hi Paulo,

Allow us to verify some information to isolate this issue. We would like to ask a few questions.

• Did you receive any error messages when you tried to use the camera with the Camera app?
• Have you tried updating the drivers of your built-in camera?
• Do you have any antivirus installed in your computer?

To help us address this problem, we suggest that you check out the resolution or troubleshooting steps provided on this

link.

Let us know of the result.

Regards.