Windows 10: built-in camera not working

I'm using an Acer predator laptop 2018. After updating to the latest windows my camera stopped working and is showing error code: 0xA00F4271<MediaCaptureFailedEvent> 0x80070018


I've had this problem for around a year now

:)

 

Built in camera

Hi Roy,

The issue you are experiencing with the built-in camera on your device might be caused by the update you installed. However, for us to fully identify the cause of this issue, we would be gathering additional information. Kindly answer the following:

• What troubleshooting steps have you tried so far?
• Can you send us a screenshot of the error message you are getting? Make sure that you remove all personal information.
• Have you tried updating the driver of the built-in camera?
• What is the current version and build number of your computer? To get the information, kindly follow the steps below:
  • Click on the Start menu.
  • Type winver.
  • Press Enter.

 

My built in camera doens't be recognized by windows 10 camera app

Hi Paulo,

Allow us to verify some information to isolate this issue. We would like to ask a few questions.

• Did you receive any error messages when you tried to use the camera with the Camera app?
• Have you tried updating the drivers of your built-in camera?
• Do you have any antivirus installed in your computer?

To help us address this problem, we suggest that you check out the resolution or troubleshooting steps provided on this

link.

Let us know of the result.

Regards.

 

built in camera not working since window 10 upgrade

Hello Marsha,

To troubleshoot your concern with your built-in camera, you may refer to the steps provided on the links below:

• Windows can't find or start the camera
• Fix a missing Camera Roll in Windows 10

Let us know the result.

Regards.