Windows 10: Built-in camera only displays a lock

Discus and support Built-in camera only displays a lock in Windows 10 Gaming to solve the problem; I was with MS support for over an hour and we tried everything, but it didnt fix the issue.The issue is that the built-in camera only displays a greay... Discussion in 'Windows 10 Gaming' started by Alex Elkington, Dec 19, 2022.

  1. ALEX ELKINGTON
    Alex Elkington Win User

    Built-in camera only displays a lock


    I was with MS support for over an hour and we tried everything, but it didnt fix the issue.The issue is that the built-in camera only displays a greay backround with a symbol of a lock inside a tab. Its nothing to do with the hardware because it was working perfectly when i first got my laptop. Any ideas how to fix it.My laptop is a Lenovo Ideapad 3 with windows 11 if that helps.

    :)
     
    Alex Elkington, Dec 19, 2022
    #1
  2. CHARIANNE PER
    Charianne Per Win User

    Built in camera

    Hi Roy,

    The issue you are experiencing with the built-in camera on your device might be caused by the update you installed. However, for us to fully identify the cause of this issue, we would be gathering additional information. Kindly answer the following:

    • What troubleshooting steps have you tried so far?
    • Can you send us a screenshot of the error message you are getting? Make sure that you remove all personal information.
    • Have you tried updating the driver of the built-in camera?
    • What is the current version and build number of your computer? To get the information, kindly follow the steps below:
      • Click on the Start menu.
      • Type winver.
      • Press Enter.
     
    Charianne Per, Dec 19, 2022
    #2
  3. VANESSA YAR
    Vanessa Yar Win User
    My built in camera doens't be recognized by windows 10 camera app

    Hi Paulo,

    Allow us to verify some information to isolate this issue. We would like to ask a few questions.

    • Did you receive any error messages when you tried to use the camera with the Camera app?
    • Have you tried updating the drivers of your built-in camera?
    • Do you have any antivirus installed in your computer?

    To help us address this problem, we suggest that you check out the resolution or troubleshooting steps provided on this

    link    .

    Let us know of the result.

    Regards.
     
    Vanessa Yar, Dec 19, 2022
    #3
  4. JORDAN DOM
    Jordan Dom Win User

    Built-in camera only displays a lock

    Laptop Camera

    Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
    settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

    • Press the Windows key + I to open the Settings app.
    • Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
    • From the list of results choose Camera privacy settings.
    • Make sure that "Let apps use my camera" toggle is set to On.

    We look forward to your response once you complete the steps.
     
    Jordan Dom, Dec 19, 2022
    #4
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Built-in camera only displays a lock

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