Windows 10: Built-In Laptop Webcam No Longer Previews in WIndows 10 Camera App - Grey Screen

Discus and support Built-In Laptop Webcam No Longer Previews in WIndows 10 Camera App - Grey Screen in Windows 10 Gaming to solve the problem; The built-in webcam in my laptop has stopped previewing in the Windows Camera app, I get a grey screen. However, I AM able to successfully take a... Discussion in 'Windows 10 Gaming' started by Cheppachow, Jan 8, 2024.

  1. Built-In Laptop Webcam No Longer Previews in WIndows 10 Camera App - Grey Screen


    The built-in webcam in my laptop has stopped previewing in the Windows Camera app, I get a grey screen. However, I AM able to successfully take a picture. I can also tell the camera is working because I can see the light blue face-tracking rectangle over the grey screen - it moves around when I move my face in front of the camera.I also know the camera works because if I go to other apps such as Teams or Zoom I can see a preview of myself in each.Windows 10. I've tried restarting the computer. I've tried turning the webcam off and then back on function key on the laptop. I've tried se

    :)
     
    Cheppachow, Jan 8, 2024
    #1
  2. user13267 Win User

    Reusing old laptop webcam as USB camera

    I took the webcam from an old Compaq 620 laptop and after a few wire connections I can connect it to the USB port

    For a few seconds it is detected as HP Webcam 2.0 in device manager under Cameras (which also shows the built in Webcam for this laptop), but then after a while the Device Manager window refreshes and the webcam from the old laptop goes under the node Imaging Devices and it is listed as HP Universal Camera Driver. The old laptop is broken so I cannot test it again, but if I remember correctly it's webcam used to shown as HP Webcam 2.0 as well, in device manager

    However, the problem is that the external USB camera is not detected by any application. I have tested using online webcan test sites (eg, Webcam Test) and using Skype's camera settings window (it shows a preview of the selected webcam), but in both cases I can only see the built in webcam on the detected cameras list

    Since the USB camera initially shows up as HP Webcam 2.0 for a few seconds initially (when auto installing drivers for the first time), if I manage to open skype's audio settings window within that period, the USB webcam does show up in the detected cameras list, but by them it will have become detected as HP Universal Camera driver and disappears from the skype camera list.

    I have seen blogs and videos online of other people using their old laptop webcams as external USB webcams, so this should be possible for at least some models. Since it is consistently detected as a USB device I am supposing the connections are correct as well. I do have 4 diodes connected in series to the USB +5V line before it goes to the camera, and each diode drops about 0.5 V, so the camera is only seeing about 3 V. Since USB detection works up to the driver auto-installation point I am assuming power isn't an issue.

    Is there anyway to test whether this webcam works as a USB webcam or not? Could this just be an issue of finding the correct drivers? Once this gets detected as HP Universal Camera Driver in the device manager, going to driver upgrade and auto-searching online only says the best driver is already installed. I have also tried searching for compaq 620 webcam windows 10 drivers but they don't seem to be available. Is there some kind of generic driver that should always work with any camera? Could this be a windows 10 issue? Would this work on linux? I'm not sure how to test webcams on Linux though.

    EDIT:

    I found possible drivers here:

    HP Compaq 620 Drivers Download for Windows 10, 8.1, 7, Vista, XP

    I could not find camera drivers for Windows 10 in HP's official page. This new linked page claims the camera driver is for Windows 10, and says the device name is HP Webcam [2 MP Fixed], which is what I expect, downloading the driver downloads files whose name implies camera device is manufactured by realtek. While using the webcam in my old laptop before I never recall Realtek being associated with anything to do with the webcam (this name was associated with the network card only) and looking at the PCB of the webcam itself doesn't indicate it is related to realtek in any way. Would it be risky to try and install this driver anyway? The new laptop is also an HP with the webcam being detected as Asus. I just don't want the drivers for the USB webcam to interfere with the built in one.

    EDIT 2:

    I installed drivers from the link above. The camera now shows up under Imaging Devices (not sure why it does not show up under Camera like the built in webcam) node as HP Webcam 2.0. It is also detected by applications such as skype (shows up in camera setup window's detected cameras list) but if I select the webcam skype just hangs up and I need to force close it from the task manager. If I disconnect the webcam the built-in webcam shows up and skype runs normally. The driver download link above comes with a webcam testing utility called "RsCap.exe". This utility also shows the usb webcam in it's list, but hangs if I select and try to preview the webcam. If I disconnect the webcam the built in webcam previews normally and is pretty fast.

    I booted the computer using a USB live install of puppy linux and used the built in USB scanning tool to scan for everything connected to USB. This is what it shows regarding the usb webcam and the built in webcam.

    Built in webcam:

    Usb webcam:

    Is there anyway to use this usb webcam?
     
    user13267, Jan 8, 2024
    #2
  3. Rin3105 Win User
    No Built-In Laptop Webcam Detected

    Hi. I have been encountering problems with my Lenovo G40-70 laptop webcam after installing Windows 10 1903 on it. The webcam's driver and the section Imaging devices are missing in Device Manager, but however, I notice the Unknown USB Device (Device Descript Request Failed) in Universal Serial Bus Controller.
    When I tried to access the webcam with Camera app, it says "We cannot find your camera" with error code 0xA00F4244.
    I have tried different ways to fix it, manually installing drivers from my laptop brand's support site, updating and uninstalling the faulty driver but so far nothing worked.
    Please help me, I have been struggling with this problem for hours and now I'm completely lost.
    Here's my Device Manager list:

    Built-In Laptop Webcam No Longer Previews in WIndows 10 Camera App - Grey Screen 241896d1564660830t-no-built-laptop-webcam-detected-annotation-2019-08-01-190015.png
     
    Rin3105, Jan 8, 2024
    #3
  4. Built-In Laptop Webcam No Longer Previews in WIndows 10 Camera App - Grey Screen

    Laptop Camera

    Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
    settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

    • Press the Windows key + I to open the Settings app.
    • Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
    • From the list of results choose Camera privacy settings.
    • Make sure that "Let apps use my camera" toggle is set to On.

    We look forward to your response once you complete the steps.
     
    Jordan Dom, Jan 8, 2024
    #4
Thema:

Built-In Laptop Webcam No Longer Previews in WIndows 10 Camera App - Grey Screen

Loading...
  1. Built-In Laptop Webcam No Longer Previews in WIndows 10 Camera App - Grey Screen - Similar Threads - Built Laptop Webcam

  2. The built-in webcam/camera on my dell laptop is not working.

    in Windows 10 Gaming
    The built-in webcam/camera on my dell laptop is not working.: Hi,Recently my Dell laptop does not recognize the built-in camera/webcam. This is a recent development over the past few days. when trying to access the camera I get the error message: "We can't find your camera" the error code is: 0xA00F4244<NoCamerasAreAttached>...
  3. The built-in webcam/camera on my dell laptop is not working.

    in Windows 10 Software and Apps
    The built-in webcam/camera on my dell laptop is not working.: Hi,Recently my Dell laptop does not recognize the built-in camera/webcam. This is a recent development over the past few days. when trying to access the camera I get the error message: "We can't find your camera" the error code is: 0xA00F4244<NoCamerasAreAttached>...
  4. green screen flickering on camera app while using built in webcam.

    in Windows 10 Gaming
    green screen flickering on camera app while using built in webcam.: this green screen flickering showing on camera app while using built in webcam. tried all the possible solution like drive reinstall, sfc scan etc....
  5. green screen flickering on camera app while using built in webcam.

    in Windows 10 Software and Apps
    green screen flickering on camera app while using built in webcam.: this green screen flickering showing on camera app while using built in webcam. tried all the possible solution like drive reinstall, sfc scan etc....
  6. Built-In Laptop Webcam No Longer Previews in WIndows 10 Camera App - Grey Screen

    in Windows 10 Software and Apps
    Built-In Laptop Webcam No Longer Previews in WIndows 10 Camera App - Grey Screen: The built-in webcam in my laptop has stopped previewing in the Windows Camera app, I get a grey screen. However, I AM able to successfully take a picture. I can also tell the camera is working because I can see the light blue face-tracking rectangle over the grey screen - it...
  7. Built-In Laptop Webcam No Longer Previews in WIndows 10 Camera App - Grey Screen

    in Windows 10 BSOD Crashes and Debugging
    Built-In Laptop Webcam No Longer Previews in WIndows 10 Camera App - Grey Screen: The built-in webcam in my laptop has stopped previewing in the Windows Camera app, I get a grey screen. However, I AM able to successfully take a picture. I can also tell the camera is working because I can see the light blue face-tracking rectangle over the grey screen - it...
  8. Windows not recognizing webcam or built-in laptop

    in Windows 10 Drivers and Hardware
    Windows not recognizing webcam or built-in laptop: I've had an issue with my built in camera on my Dell XPS13 laptop since I bought it. It would not recognize the built-in camera and I took my laptop to get it fixed and they told me they couldn't fix it because it was a driver or OS incompatibility.I bought a webcam Logitech...
  9. Windows not recognizing webcam or built-in laptop

    in Windows 10 Software and Apps
    Windows not recognizing webcam or built-in laptop: I've had an issue with my built in camera on my Dell XPS13 laptop since I bought it. It would not recognize the built-in camera and I took my laptop to get it fixed and they told me they couldn't fix it because it was a driver or OS incompatibility.I bought a webcam Logitech...
  10. No Built-In Laptop Webcam Detected

    in Windows 10 Drivers and Hardware
    No Built-In Laptop Webcam Detected: Hi. I have been encountering problems with my Lenovo G40-70 laptop webcam after installing Windows 10 1903 on it. The webcam's driver and the section Imaging devices are missing in Device Manager, but however, I notice the Unknown USB Device (Device Descript Request Failed)...