Windows 10: Built in microphone of my Lenovo ThinkPad L420 is not working

Hello, I need help. I am using Lenovo L420 and my built in microphone is not working during videocall and when recording an audio. I check the device manager and its driver is updated. May you please have a look why it is not working>?

:)

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Lenovo Recalls 208,000 ThinkPad Batteries

On March 1, 2007, Lenovo voluntarily recalled certain 208,000 9-cell lithium-ion batteries. These batteries were manufactured for use with ThinkPad notebook computers that shipped worldwide between November 2005 and February 2007. All ThinkPad R60, R60e Series, ThinkPad T60, T60p Series and ThinkPad Z60m, Z61e, Z61m, and Z61p Series with 9-cell 10.8V, 5.2 Ah batteries with part number FRU P/N 92P1131 are being recalled. All affected batteries will be replaced free of charge. Lenovo suggests those computers with defective units remove the battery and use the AC adaptor until a replacement has arrived.

Source: Lenovo

 

Built in Microphone not working

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that after an upgrade of Windows the microphone is not working, we will look in to this for you. However, in order to help you with the appropriate troubleshooting steps, please reply with the following details:

• What type of upgrade are you referring to, is it a system upgrade or an update?
  
• What is the complete model number of the tablet?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit Enter.
  

In the meantime, I suggest you to refer the troubleshooting steps in the article

Fix microphone problems and see if that helps in resolving the issue.



Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator