Windows 10: Built-in microphone stopped working after driver update

Hi, using an Alienware m15 R6 laptop, never had an issue, but all of a sudden my built-in microphone doesn't work at all anymore. When I run a test it says 0% volume detected. Seems like a pretty straightforward device, not sure what is going on. If I plug in headphones with mic it works fine, but I like to be able not to use headphones all the time. haven't really found any solution yet, tyia!

:)

 

Built-in microphone not working, driver issue?

I have an MSI GE62 laptop. I recently updated Windows 10 and had the same "no sound" issue that I've read about here. I was able to fix that, but now I have an issue where my laptop's built-in microphone does not work (i.e. it receives no sound, does not work with Skype or Audacity) upon first starting up the computer. If I restart the computer, then the microphone works. But it never works when I start up the computer after being shut down. I never had an issue with the microphone in the past year. This just happened now. I have no idea if it's connected to the update; it just happened around the same time, so I thought it could be related.

I'm assuming this is some kind of driver problem. Any recommendations on what I should do? The driver for the built-in microphone is listed as "Realtek High Definition Audio".

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Laptop built-in microphone stopped working, how to troubleshoot it?

Hi,

- forgive the obvious question- have you tried using a System Restore point created before this occurred?
(Only available if you've ever enabled System Restore).

It's helpful to use the forum facilities thus



- here's your 4th:

4.




Please try the Microphone Troubleshooter and post the result:




and this one:




Inspect your Update History - did you receive any updates around the time this started?
Towards the bottom- also look at driver updates.

What is the model and aproximate age of your laptop?
Please post a link to its driver download page from the manufacturer.

Click 'My computers' below my post for comparison. Tutorials available on how to obtain and add specs.