Windows 10: built in web cam

my Sony Vaio web cam does not work after Windows 10 upgrade

:)

 

Web cam not working.

Hi Maryo,

We need more information about your concern. Is this a built-in web cam or an external web cam? If it's an external web cam, we suggest that you try and use other ports and see if it helps. You can also try to download the web cam driver through the manufacturer's
website.

Looking forward to your response.

 

ASUS AVG web cam

I have an Asus Tp550la and the built in web cam gives an error that its not connected. I tried all the suggestions related to this problem nothing worked. Went to the ASUS website they dont have any drivers listed for my model. Imaging device doesnt show
up in device manager either. Scanned for hardware changes-nothing, Uninstalled everything that would likely pertain to a web cam-nothing, Reinstalled Win !0 fresh-nothing. I dont know what else to do any other ideas would greatly be appreciated. Thanks

 

Web cam on Skype

Hi Martha,

Thank you for posting in Microsoft Community.

Have you updated the drivers for the web cam?

Does this issue occur only on Skype?

I suggest you to install the attest drivers from the manufacturer website and check if it helps.

To install the driver updates follow the below steps.

• 
  Open run command window( Windows key + R) and type devmgmt.msc
  
• 
  Right click on driver and select update driver software.
  
• 
  If the driver updates are not available install it from manufacture website.
  

Please reply to us with the status of the issue.

Thanks.