Windows 10: Built-In Windows 10 Laptop Webcam Has Stopped Working

My built-in webcam has stopped working.


The camera program starts up and the camera light comes on, but there is no image.


The device is detected in Device Manager.


I have tried about fifteen different fixes so far, so quite a few.


Camera has full permissions, driver both updated and rolled back, camera reinstalled, none of these work.


I uninstalled a very recent update, but the camera stopped working before that update anyway, and long after others listed in the Updates section.


Microphone is working.


I'm using an Asus VivoBook laptop.


I did notice that a note saying 'front-facing camera' apparently started appearing in the camera box, though I do not think my laptop has a rear-facing camera.


I did also notice that the camera was not working after I recently used Skype, though the Skype call was an audio call only.

:)

 

install webcam on msi laptop

Hi 1papertiger,

This is Wil, one of the independent advisor, an expert with Windows 10 and a fellow Windows 10 user like you. I understand your concern about installing webcam on MSI laptops.

Most laptops have a built-in webcam on it, If it's not working, there's a problem with the driver or settings of it.

Step1: I request you to check for Hidden Devices in Device Manager. Please refer to these steps:

a. On the desktop, press Windows key + X and select Device Manager.

b. Click on View and select Show Hidden Devices.

c. Check for the webcam under Imaging Devices.

d. If the webcam is listed, then right-click on it and select Update Driver Software.

e. Select Browse My Computer for Driver Software and follow the prompted steps.

Step 2: Run the hardware troubleshooter and check if you receive any error messages.

a. On the desktop, press Windows key + W and type Troubleshooting.

b. Click on it and click on Hardware and Sound.

c. Click on Hardware and Devices and follow the prompted steps.

If the laptop doesn't have a built-in webcam on it, you would need to purchase an external webcam, plug it on your laptop and driver will download automatically.

I hope my suggestions help you. If you need further assistance please do reply back and I will respond as quickly as possible. Have a nice day.

Thanks,

Wilfred P.

Independent Advisor

 

No Built-In Laptop Webcam Detected

Hi. I have been encountering problems with my Lenovo G40-70 laptop webcam after installing Windows 10 1903 on it. The webcam's driver and the section Imaging devices are missing in Device Manager, but however, I notice the Unknown USB Device (Device Descript Request Failed) in Universal Serial Bus Controller.
When I tried to access the webcam with Camera app, it says "We cannot find your camera" with error code 0xA00F4244.
I have tried different ways to fix it, manually installing drivers from my laptop brand's support site, updating and uninstalling the faulty driver but so far nothing worked.
Please help me, I have been struggling with this problem for hours and now I'm completely lost.
Here's my Device Manager list:

 

Built in Webcam is not working on Windows 10.

Hi Leo,

I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

This issue might occur if there is change in Camera settings or camera driver is corrupt.

To assist you better, please provided us the information below:

• When you say that "It's also not listed in device manager", have you checked the Camera driver in the Imaging Devices under the Device Manager?
• When you say that "and it just stopped working", how exactly are you trying to access the webcam? Which application are you using to access webcam? Have you tried to check the issue with default Camera app?
• Are you getting any error message?

I suggest you to follow the steps below to check the issue with accessing through Camera app.

1. Click on Search bar.

2. Then type "Camera" without the quotes in the search bar and click on it.

3. Check if you are able to use the Webcam.

Also I recommend you to check if Webcam driver is avialble or not in the Device Manager.

1. Press Windows Key + R Key.

2. Then type “devmgmt.msc” without the quotes and hit on
Enter Key.

3. Expand Imaging Devices.

4. Right click on the webcam driver and click on Update driver software.

Please get back to us with an update on issue with accessing Webcam, we will be happy to help.

Thank you.