Windows 10: Buy an hp Spectre 13 was the worse mistake

Discus and support Buy an hp Spectre 13 was the worse mistake in Windows 10 Ask Insider to solve the problem; [ATTACH] submitted by /u/Brallantgaming [link] [comments]... Discussion in 'Windows 10 Ask Insider' started by /u/Brallantgaming, Apr 8, 2021.

  1. /U/BRALLANTGAMING
    /u/Brallantgaming Win User

    Buy an hp Spectre 13 was the worse mistake

    /u/Brallantgaming, Apr 8, 2021
    #1
  2. ADITYA_ROY
    Aditya_Roy Win User

    HP Spectre Model x360 13-ae13dx laptop

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand the concern as you are unable to find the Webcam and microphone driver in Device Manager. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • What is the Version and Build of Windows 10 installed on the PC? (Type
      winver in Windows search/Run command)
    • What happens when you open the Camera app?
    • Are you not able to see the webcam driver under Imaging devices?
    • Are you aware of any changes on the PC prior to this issue?


    As per the Product Specifications, Webcam is available in this model:
    HP Spectre x360 - 13-ae013dx Product Specifications



    If you are getting the following error "We can't find your camera" Error Displays in Camera App", when opening the camera app, then follow the suggestions from this article:

    HP PCs - "We can't find your camera" Error Displays in Camera App (Windows 10)    . If you are not getting the above message then follow the suggestion from this article:

    HP PCs - Webcam Troubleshooting (Windows 10, 8)



    Regarding the Microphone issue, we would suggest you to run the
    Audio Troubleshooter listed under Troubleshooting from the

    HP website     once your PC gets detected.



    Let us know the results. If the issue persists, we will certainly assist you further.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Apr 8, 2021
    #2
  3. MARSHALLHUNT25
    MarshallHunt25 Win User
    HP x360 Spectre Windows Hello No Longer Working

    Thanks for the suggestion. For reference (for people coming after me trying to find a solution), the steps Lee is suggesting are as follows:

    • Device Security > Security Processor Details > Security Processor Troubleshooting > Clear TPM
    Appreciate the help, Lee, but resetting the TPM using the process above didn't work. All it did was make me reset my PIN and sign in again via my Microsoft account. As I mentioned in my initial post, I have an HP Spectre
    x360 Convertible 13-ae0xx, so I've been using the drivers found here:

    https://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-ae000-x360-convertible-pc/16779579

    Also as I mentioned, the latest drivers are installed - that's always my first go-to solution (other than turning it off and on again! Buy an hp Spectre 13 was the worse mistake :) ).

    Any other suggestions?
     
    MarshallHunt25, Apr 8, 2021
    #3
  4. HICELIIII
    hiCeliiii Win User

    Buy an hp Spectre 13 was the worse mistake

    HP Spectre x360 13-aw0817nz Pen Compatibility

    Hi,

    I'm planning on buying a HP Spectre x360 13-aw0817nz (yeah, awful long name but it's important). I've seen a lot of confusion about pen compatibility regarding the Spectre line and could not find out even after hours on the internet if this model supports
    pens (HP pens or any others). Not even within HP's own pen line I could really find out. I stumbled over Microsoft Pen Protocol which should solve my problem because all devices that are compatible with HP active pens HAVE to support MPP (tell me if i'm wrong).
    So, does the HP Spectre x360 13-aw0817nz support MPP or not? Sadly I didn't get a response from HP so I'm asking here. Please don't remove this questionBuy an hp Spectre 13 was the worse mistake :)

    Thank you and kind regards!

    PS: I know the category of this question isn't right, couldn't find anything better
     
    hiCeliiii, Apr 8, 2021
    #4
Thema:

Buy an hp Spectre 13 was the worse mistake

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