Windows 10: buying a dvd-app

We would like to order the Window DVD App, but this seems to be impossible because wel have to enter a adress in the United States when I enter my creditcard data. Since I live in the Netherlands I can't do this.


How can I order an pay for this app from abroad?


Kind regards,


Marjolein Smit

:)

 

DVD app

We appreciate the information you've shared. To resolve the error code that you're getting, we suggest the following troubleshooting steps:

Step 1: Check for updates for apps and games from Windows Store

• Open Windows Store app.
• Select your account profile picture next to the search box.
• Click Downloads and updates.
• On the download page, select Check for updates.

Step 2: Reset Windows Store app

• Open Command Prompt (Admin).
• Select Yes in the User Account Control dialog.
• Type wsreset in the window and press Enter.

Note: The process may take a few minutes, once it's done, Store app will open and you may check if the issue persists.

Let us know if the recommended resolution works for you.

 

Windows DVD Player installed in Windows 10 but not recognizing DVD to play

Hi,

Thank you for posting your query on Microsoft Community.

The DVD Player app only supports the following:

a. DVDs from a file backup is not supported, the app currently only plays DVD movies on optical discs.

b. The App will only play DVD's not Blu-ray discs.

If you satisfy both the categories, I would suggest you follow the steps below and see if it helps:

Update DVD/CD-ROM drives from Device Manager.

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand the DVD/CD-ROM drives.
  
• 
  Double-click on the DVD/CD-ROM drive.
  
• 
  In Properties, go to Drivers Tab and click on Update.
  

If this does not work you might have to Uninstall and then reinstall your drivers in compatibility mode.

Follow the steps to uninstall and reinstall the driver.

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand the DVD/CD-ROM drives.
  
• 
  Double-click on the DVD/CD-ROM drive.
  
• 
  In Properties, go to Drivers Tab and click on Uninstall.
  
• 
  Reinstall your audio driver from Manufacturer's Website in Compatibility mode.
  
• 
  Restart your system
  

Hope this helps. Please respond if you have further related queries.

Regards,

 

backup protected dvds

I want to create backup copies of my favorite DVD collections and I tried Nero but it said that the DVDs are protected. I tried looking for another software and I found this list of DVD copy software that claimed to be the best for copying protected DVDs. I need a feedback from someone who has tried using any of these software before I'll buy one. I just want to make sure so I can burn my DVDs and not my money. If you have any other suggestions or recommendations I would really appreciate it.