Windows 10: BX35 Earbuds Connect to Laptop, will start and stop Spotify, but no audio will play through...

As stated above here is my problem.I was given these BX35 Bluetooth earbuds as a gift and they work fine for all my devices except my laptop after a few months. The Bluetooth settings will connect to the earbuds but other than starting and stopping Spotify, nothing happens. I have tried everything else online except buying a new pair or poking pins into the tiny holes as I don't want to break the earbuds by accident.Yes I turned up the volume and went into mixer. I messed with the drivers both uninstalling, rolling back, and updating both the ones for the earbuds and Bluetooth on my computer i

:)

 

Laptop will only play with bluetooth headphones/earbuds and will not play audio from computer or any headphones that are plugged in.

Laptop will only play with Bluetooth headphones/earbuds and will not play audio from computer or any headphones that are plugged in. I really need help, this has been persistent for about 2 months. I have also tried playing audio and it either crashes
or it just doesn't play. For example, with Spotify, if I plug in headphones, it will just not play any music even if the play button is on and its supposedly playing it.

 

My Earbuds are connecting to my laptop but I'm not able to play any audio on them?

My Earbuds work fine on other devices and the laptop can still play audio through the speakers, but it won't through the earbuds. Not sure what to do.

 

laptop Bluetooth pairs with cellphone and earbuds but will not connect to them

The problem: my laptop's Bluetooth pairs with my cellphone and my earbuds but will not connect to them.

Devices: HP Pavilion laptop running Windows 10 Home w/ the latest updates
Moto G Power (2021) cellphone, Android v11
Soundcore Liberty 3 Pro earbuds w/ the latest firmware
Soundcore app (Android)

The phone has no trouble connecting to the earbuds, but:

-- The laptop's Bluetooth says it's paired with both the Moto G and the Liberty 3 earbuds, it won't connect to them. Windows' Device Manager does have both the phone and the earbuds listed under "Bluetooth."

-- The Moto's Bluetooth lists the laptop as "Previously connected" but when I try to re-connect there's a brief flash of "Connecting" then goes back to paired-but-not-connected. It will do this over and over. The same thing happens when I try to connect the earbuds to the laptop directly from the phone.

-- If I try to connect via the Soundcore app, using "Add device," the app searches but doesn't find the laptop. When I select "Set up manually" from the app's "Don't see your device?" screen, I get a list of other headphone and speaker, but not PCs. "Don't see your device?" on that screen says that the app only supports the devices on the list. But I assume that this won't matter if I can get the laptop connected directly to the earbuds.

So:
-- Why does the laptop refuse to connect to the phone or the earbuds that it's paired with? Why does the phone refuse to connect with the laptop?

-- Things I've tried, after looking at lots of online suggestions (none of them have worked):

: Removing the phone and the earbuds from the laptop's Bluetooth and re-pairing them again.

: Restarting the laptop and the phone, and turning them off and then on again, separately and together.

: Turning Bluetooth off and then on again, separately for the laptop and the phone and together for the two devices.

: Making sure that the laptop's Bluetooth Support Service is running and is set on Automatic Startup and Bluetooth user Support Service is set on Manual (Trigger Start).

: Checking the laptop's Bluetooth driver; Windows says it has the latest driver.

: Running Windows' Bluetooth troubleshooter.

Suggestions?

Thanks --

I'm also sending this request to HP, Motorola, & Soundcore tech support.