Windows 10: C-Media Update => mouse problems

In english


I recently applied an update (C-media drive) to my windows 10 dell computer. Right after that, a game mouse a love (a C3tech MG4204-2) was no more recognized. However, this mouse works perfectly on other computers (and other mice work on the same computer). So, there is a sort of incompatibility with this specific mouse and the updated drive from C-media. I tried to restore the computer from the last restoring point, but it did not worked.

I realized that, in the device manager, when I unplug and re-plug the game mouse, instead of appearing under "mouse and other devices", it appears (with a exclamation mark) as an "audio device". When I uninstall this "audio device", I get control of my mouse back! Problem solved? Not really. Unfortunately when the computer is rebooted or when I simply unplug my (2nd) generic logitech mouse, the problem comes back. I don't know nor (a) how to uninstall the c-media update from windows 10 update tools, neither (b) how to permanently uninstall c-media. Any help would be great. Thanks

:)

 

New Windows update Mouse wheel problem

Hello Jack,

Please provide us more information to help you better:

• 
  Do you face this issue only with browsers or all the applications?
  
• 
  Are you using wired or wireless Mouse?
  
• 
  Did you try connecting mouse to other port?
  
• 
  Are you facing this issue with other Mouse too?
  
• 
  To troubleshoot your issue we need to know which update is causing this issue. Please let us know what is the KB number of the update you have installed?
  

To know the KB numbers of the failing updates, follow the below steps:

• In the search box, type Update, and then, in the list of results, click Windows Update.
• In the left pane, click View update history.

I suggest you to follow the methods below and check if it helps:

Method 1:
Run Hardware and Device Troubleshooter.

• 
  Press Windows Key + R, type Control Panel.
  
• 
  Type Troubleshooting in the search bar, click on Troubleshooting.
  
• 
  Click on Hardware and Sound, click on Hardware and Devices.
  
• 
  Follow the steps from the wizard to run the Troubleshooter.
  

Method 2:

I suggest you to update the Mouse drivers and check if it helps:

You may follow the steps in the article below:

Update drivers in Windows 10

https://support.microsoft.com/en-us...566-b983195752c1/update-drivers-in-windows-10

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.

 

Problems with KB3194496 update not recognizing bluetooth mouse

Hi,

We would suggest you to update the driver of your mouse.

To update your mouse driver, follow the steps below:

• Make sure that your wireless mouse is connected to your PC.
• Click the Start button, type "device manager" in the search box, and then select Device Manager.
• In the list of hardware categories, look for Mice and other pointing device and double-click on it.
• Look for your mouse name and right-click on it and select properties.
  
• Once your mouse tab appears, select Driver and click
  Update Driver, and then follow the instructions.

If that does not work, we recommend you to download the latest drivers from the website of your mouse manufacturer and install it manually.

Let us know how it goes.

 

Problems with mouse cursor lockup.

take the canned air to it with gusto and see what happens
I used to burn though a mouse every year back when Played competitive quake 3 and it s mods