Windows 10: Caibre not printing lower case j

All of a sudden all my office programs word, excel outlook etc. stopped printing lower case "j" wich now appears as a blank space. Upper case J works, and no other letters seems to be affected.

:)

 

Capital J will not print

Hello Robert,

Thank you for posting the Query on Microsoft community.

I appreciate your interest on windows 10.

I understand your concern and will help you with the issue.

To begin with troubleshooting,I would like you to answer the following question:

• Are you able to print any other letter with the help of shift key?
• Did you make any changes prior to the issue?
• Are you facing this issue with both the shift key?

I would suggest you to follow the steps below:

Step 1

If both Shift keys are not working, Try to check if sticky keys feature on windows is on. Sticky keys should be disabled.

To disable sticky keys, Please follow the steps below:

• Press Windows + X and click on Control panel.
• Go into control panel > Accessibility Options.
• under keyboard there is sticky keys.
• Remove the tick and click apply and
  OK.

If issue persists,

Step 2

Follow the steps below to update the keyboard drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your keyboard devices.
• Click Update Driver Software and then follow the steps in the wizard that appears.

Restart the computer and check.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Printing options with The Edge

Hi Lara,

Please answer the questions mentioned below and see if it helps.

• Did you make any changes prior to the issue?
• Are the options greyed out?

I would suggest you to follow the suggestions by Giridhar J from the link mentioned below and see if it helps.

Redirecting

Please revert if you face any issues with printing to scale.

Thank you.

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.