Windows 10: Call from David Parler suscpicious fake Microsoft employee

Hi,I received a call from a guy who said is David Parker, and who later passed on the call to a "senior officer" named Chetan Bansal. They were telling me Microsoft received warnings and errors form my computer. Unfortunately I believed them up to the point I found on the internet that customers don't receive call from Microsoft. I gave them password to my address IP. Should I change it? And how do I change passwordto IP Address? ThanksLucas

:)

 

Call from David Parler (suscpicious fake Microsoft employee)

Hi,

I received a call from a guy who said is David Parker, and who later passed on the call to a "senior officer" named Chetan Bansal. They were telling me Microsoft received warnings and errors form my computer. Unfortunately I believed them up to the point I found on the internet that customers don't receive call from Microsoft. I gave them password to my address IP. Should I change it? And how do I change passwordto IP Address?

Thanks

Lucas

 

Call from David Parler (suscpicious fake Microsoft employee)

Greetings, Lucas! My name is Arif, and I will assist you today.

I'm sorry to hear about your situation. You are correct that Microsoft will not contact you directly unless you initiate a support request or create a ticket related to a specific case.

Regarding your mention of giving them the password to your IP address, if you provided them with any login credentials, it's important to take immediate action:

1. Change the password for the account that you shared with them.

2. Verify that they haven't installed anything on your PC via remote applications or accessed it through shared links.

3. Disconnect your computer from the internet to prevent any further access.

4. Run a thorough virus scan on your computer to check for any potential threats.

5. If you're unsure about performing these steps, seek assistance from your IT support team or someone knowledgeable about computer security to help you assess and secure your system as soon as possible.

Warm Regards,

Arif

 

David Whitford

Hi David,

Thank you for your interest in Windows 10.

We would suggest you to follow the below methods and check if it helps:

• Click Start , click Run , type regedit , and then click OK .
  
• Expand the following subkey:
  

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

• Right-click Winlogon , point to New , and then click DWORD Value .
  
• To name the new entry, type GpNetworkStartTimeoutPolicyValue , and then press ENTER.
  
• Right-click GpNetworkStartTimeoutPolicyValue , and then click Modify .
  
• Under Base , click Decimal .
• In the Value data box, type 60 , and then click OK .
  
• Quit Registry Editor, and then restart the computer.
  
• If the Group Policy startup script does not run, increase the value of the GpNetworkStartTimeoutPolicyValue registry entry.
  
  
  
  Auto-Kill All Programs at Shutdown
  
• Step 1: Go to “Start,” “Run,” and type regedit.
  
• Step 2: Navigate to: HKEY_CURRENT_USER\Control Panel\Desktop
  
• Step 3: Find the Registry Key called AutoEndTasks and right-click then select Modify. Change the value to 1.

Hope this information helps, for further assistance please reply.