Windows 10: Calling all Samsung owners

Discus and support Calling all Samsung owners in Windows 10 Installation and Upgrade to solve the problem; Hi there Check that your Boot drive is NOT GPT formatted and then simply switch off the UEFI option in the bios. Windows install will automatically... Discussion in 'Windows 10 Installation and Upgrade' started by base1268, Apr 2, 2015.

  1. jimbo45 Win User

    Calling all Samsung owners


    Hi there
    Check that your Boot drive is NOT GPT formatted and then simply switch off the UEFI option in the bios. Windows install will automatically try and install the correct (UEFI / NON UEFI) version automatically.

    To install UEFI version of W10 you need a GPT formatted boot disk, for a NON UEFI version the boot disk (i.e the target disk where you will install Windows) must be MBR formatted. Check you have the correct combinations and DISABLE secure boot in any case.

    Cheers
    jimbo
     
    jimbo45, May 11, 2015
    #16

  2. SAMSUNG RV509
    BIOS: Phoenix Technologies Ltd. 07PB.M014.20121127.XW

    Got stuck at windows logo when trying to boot into USB
     
    shinstar123, Jul 5, 2015
    #17
  3. preludah Win User
    Having the same problem here in a Samsung RV511. Seems the bios keeps the installer from booting up at all. Ive even tried removing the SSD drive to see if it was causing problems for me, but it was just the same freeze on the windows logo during boot.

    Would installing windows 10 on another computer perhaps work? I really dont see any alternatives as of now
     
    preludah, Jul 21, 2015
    #18
  4. ic451uk Win User

    Calling all Samsung owners

    I have an RV511 using Phoenix tech BIOS 07PA.M014.20121127 that won't upgrade . Here is Samsung's response:

    Please do try doing a Complete Restore prior trying to install Windows 10 again

    ...

    Apparently,it is not the laptop that is blocking the Windows installation and the pre-installed Broadcom WLAN card that comes with the laptop and we need to refer you to Microsoft to provide a Windows 10 Driver for the Broadcom WLAN since Samsung is no longer making a new series of laptops and can only support up to Windows 8.1.

    If in case that you choose to change the WLAN card on your laptop to another brand for example Atheros, we don't encourage you to do it yourself and please contact our authorised service centre below to obtain a quote for a chargeable repair

    In other words, Samsung aren't doing anything, and by the looks of http://answers.microsoft.com/en-us/i...=1438425120791, Microsoft isn't in a hurry to fix it either, having completely ignored the problem all through the development of Windows 10.

    Therefore, I suspect that owners of affected Samsung models have some choices to make, depending upon how much WIFI is needed. Affected models hang at the Windows logo on first boot during the Windows 10 installation process.
    1) Stick with the current OS, or
    2) Remove the Broadcom WLAN adapter that appears to be the source of the problem to enable the Windows 10 upgrade to proceed, and either:
    a) Don't replace it, losing WIFI capability, or
    b) Replace it with another make of mini-PCIe half height WLAN card

    I've ordered a replacement Realtek card to do option 2b. I'll let you know how it goes.

    IC
     
    ic451uk, Jul 31, 2015
    #19
  5. Spyral Win User
    Ok ive have found a work around. I opened my laptop removed the WIFI card and upgraded to windows 10 after all installs and activated shut down and put the wifi card back in. All working nice i had to edit drives to get the wifi card to work
     
    Spyral, Jul 31, 2015
    #20
  6. preludah Win User
    Can u explain what u did With the drivers for others to do the same? I¨m installing Windows 10 now by removing the wifi card
     
    preludah, Aug 1, 2015
    #21
  7. deanboy66 Win User
    You are a genius my man, i took out the wlan chip upgraded with no problems and turned off stuck the chip back in and i didn't even need to install it, it just worked thank you so much!!!!
     
    deanboy66, Aug 1, 2015
    #22
  8. Calling all Samsung owners

    I managed to upgrade my Samsung laptop R580 from 8.1 Pro to 10 Pro.
    Phoenix Technologies Ltd. 11JB.M0244.20/20100622.hkk 6/22/2010

    When I upgraded I had disabled the Wi-Fi device, had an Ethernet wired connection and it was plugged it. Hope the info helps.
     
    alkaufmann, Aug 1, 2015
    #23
  9. I had the same issue on my girlfriends laptop, so I unplugged my WLAN card, installed windows 10 without a issue. Shut down, put WLAN back in, then back to square one :-( it would not boot. Any suggestions?

    Samsung RV511
    i3
    500GB HDD
    6GB RAM
    Intel HD Graphics
     
    Timmeister, Aug 3, 2015
    #24
  10. JayStar Win User
    I installed W10 on a Samsung SM951 PCIe SSD with no problems (other the one I caused myself when I deleted the partitions by accident). W10 installer then would not recognise the disk but I created a new install USB thnumb drive and it worked fine from there.

    Samsung SM951
    32Gb RAM
    Asus X-99 Deluxe MB
     
    JayStar, Aug 3, 2015
    #25
  11. Hi all,

    I've found a 'solution' (until Intel and Microsoft get off their a** and fix it) and it's amazingly simple, no registry editing, waiting for a BIOS update, changing Windows settings to try to disable the core for a second then re-enable it, or anything.

    It's simply changing the name of a single file. Hard to believe but true.

    I not only re-enabled the 2nd CPU core (now I have both, as it should be) but I re-applied my overclock and have experienced no problems whatsoever.

    It appeared that the only way most G3258 CPU owners were getting Windows 10 to install were either disabling 1 core in the BIOS or removing all overclocking settings (using 3.20GHz with Adaptive voltage (all stock, in other words)) or both.

    Here's how to fix the problem for now:

    1) Either disable one core of the CPU in the BIOS or remove all OC and return to stock settings or both. Whatever it takes to install Windows 10 successfully.

    2) Once booted into Windows 10, navigate to C:\Windows\System32 and find the file named 'mcupdate_GenuineIntel.dll'.

    3) All you have to do is rename it. Most posts I've read say it's safe to just delete it but I prefer renaming it. Just add .old or .bak to the end of the filename.
    So it would look like 'mcupdate_GenuineIntel.dll.OLD' or 'mcupdate_GenuineIntel.dll.BAK' (or 'mcupdate_GenuineIntel.dll.MyStupidCat' will also work *Smile )

    4) You will have to temporarily change permissions on the file to change the name since it's a system file and will say 'File Access Denied' when you try to rename it (or do anything with it, really)

    Change the permissions:
    (Credit: © 2015 Sergey Tkachenko at WinAero.com)

    There are pictures on that site if you prefer to go there and do it that way, but I'll just describe it with steps.

    This may seem like a lot of steps but it's necessary for someone who has no previous experience working with file permissions. For those who are, just set permissions as usual to allow renaming of the specified file.

    1) Right-click on the file whose permissions you wish to change ('mcupdate_GenuineIntel.dll', in this case)

    2) Select Properties then click on the Security tab.

    3) Click on the Advanced button. A window named 'Advanced Security Settings for Data' will open.

    4) Here you need to change the Owner of the file. Initially it should say the Owner is 'TrustedInstaller'.

    5) Click the blue letters just to the right of that that says 'Change'.

    6) A small window named 'Select User or Group' will open.

    7) You will need to select a User or Group. There are a couple of ways to do this and this step may cause some confusion but here's how I do it:

    a) Type your name or whatever the name is of the current user (click the Start button at the very lower left of the Desktop and the name is at the very top of the left column) into the box that is named 'Enter the object name to select'. The spelling must be exact.

    b) Click on the Check Names button. It should then show the name of your computer plus the name you just entered.

    c) Click OK.

    8) Now you will provide yourself full access to the file. (which will allow the renaming of the file without the Access Denied message)

    9) Close all the remaining open dialog boxes by clicking OK on each of them.

    10) Right-click the file (mcupdate_GenuineIntel.dll) once more. Select Properties then click on the Security tab.

    11) Click the Add button and the box from before named 'Permission Entry for Data' will open.

    12) Click on the blue letters that say 'Select a Principal'. Once again the small Select User or Group box will open.

    13) Again type in your name or the name of the current user (same as before) and click Check Names then OK.

    14) This will take you back to the box named 'Permission Entry for Data'.

    15) Make sure there is a check mark in Full Control then click OK and OK again to close all open dialog boxes.

    You can now rename the file.

    After renaming it, reboot the computer and enter the BIOS to re-enable the CPU core that was disabled which allowed the installation of Windows 10.

    You can now also re-apply any overclocking settings that you wish if you do so inside the BIOS. I prefer this method but it's not necessary at this time if you use a utility such as Intel XTU (Intel Extreme Overclocking Utility) to set overclock settings from within Windows.

    That's it.

    Windows 10 will now boot normally with both cores of the G3258 CPU enabled and any overclocking you wish to add.


    Found this on another page. Seems to be an issue with Intel & Windows 10. Both blaming each other for the problem that neither want to fix.. I'm not yet able to do it as I need to have the time to be here, nobody else in the house can do it. But it seems to work.
     
    Pinkraynedrop, Aug 9, 2015
    #26
  12. Hi,

    Like you, I have come to the conclusion there is a BIOS problem. My machine is an NP-S3511-A01DX laptop. I too have tried a new SSD hard drive, and a clean installation, but it always fails on rebooting - just a blue "window" but nothing else. I have checked all drivers are up to date, and am convinced it is a BIOS problem.
    My system details are below.
    Good luck with your negotiations with Samsung!!

    Calling all Samsung owners [​IMG]
     
    emgeeaitch, Aug 19, 2015
    #27
  13. ic451uk Win User

    Calling all Samsung owners

    I replaced the Broadcom WLAN adapter with a Realtek one. Windows 10 installed without a hitch - well, I had to uninstall my & reinstall my antivirus, but that's another story. It has been working fine ever since.

    IC
     
    ic451uk, Aug 19, 2015
    #28
  14. Sounds like a plan - Ive just ordered one and will give a try! Thanks very much for the advice.
     
    emgeeaitch, Aug 19, 2015
    #29
  15. Replaced Wlan card as suggested with a Realtek one - WIndows 10 downloaded successfully. Thanks for your help!!
     
    emgeeaitch, Aug 22, 2015
    #30
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Calling all Samsung owners

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