Windows 10: cam app not working

its working there a error

:)

 

life cam hd3000

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I will definitely assist you, as per your query.

Let’s try to update the cam driver manually and check if it helps. Follow the below step:

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Expand “Imaging Device”.
  
• 
  Right click on the Cam device and select
  update.
  
• 
  Once update is done, restart the computer.
  

If the issue still persist try the below method provided.

Method 2.

I would recommend you to go to the below provided link and download the latest updated cam driver and installed it in compatibility mode and let us know the status. Follow the below steps:

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

If the issue still persist, I would suggest you to wait for some time until Microsoft does not
release the Microsoft life cam HD3000 driver.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Web cam on Skype

Hi Martha,

Thank you for posting in Microsoft Community.

Have you updated the drivers for the web cam?

Does this issue occur only on Skype?

I suggest you to install the attest drivers from the manufacturer website and check if it helps.

To install the driver updates follow the below steps.

• 
  Open run command window( Windows key + R) and type devmgmt.msc
  
• 
  Right click on driver and select update driver software.
  
• 
  If the driver updates are not available install it from manufacture website.
  

Please reply to us with the status of the issue.

Thanks.

 

web cam

Did you buy this Web Cam new and do you still have the box for it ???

• The Box packaging would usually have the Web Cams Manufacture and Identification on it as to what it is.
• Usually there would have been a small CD/DVD Disk with it in the box packaging containing the Drivers and Software for this particular Web Cam.

This Web Cam must have a Model Name and Number on it some where if its a external stand alone Web Cam.

Logitech have a tag on the end of the USB Cable as do many Microsoft.

The Tag has the Model and Serial Number on it but you may need a magnifying glass to read it.

Others may be on the body of the Web Cam itself.

If you find this then write it down.

Go to the Manufacturers Web Site Service and Support.

Manufacturers Service and Support usually have a field asking for the Model Name.

Enter the Model Name and search.

See what manufacturers Software and Drivers are available for it and your Operating System in downloads.

Download them and install them.

Also read the User Manual of what the Web Cams Setting do.

This is also usually supplied in the Manufactures Service and Support.

Otherwise as mentioned by Christopher Miller, you may need a small app.

• May be you already have one but turned the app off.
• If that`s the case start the app and see if it recognizes the Web Cam.