Windows 10: camcorder video

how do i put a camcorder video in a file to send a email

:)

 

Transfering Video from Sony Camcorder to laptop

Hello, Can anyone help me? How do I transfer video from my Sony camcorder to my laptop, so I can edit through a video editing program and burn to DVD? Sony is telling me that my camcorder is not compatible with Window 10 therefore I need to buy a new camcorder.
I was hoping for a better answer then that as the Sony model is DCR-TRV27 I have used it probably 6 times. It has USB streaming feature of which was turned on. I tried using the USB cable for the first time that was provided with the camcorder along with the
Pixela Image Mixer that included the cd disk with USB driver and that does not work with Windows 10 either. Is there a driver or program that will fix this problem. Thank you in advance for any suggestions.

 

Where is my camcorder

Files are wherever they were before, on the camcorder, only not seen as storage device. Check Control panel >Devices and printers to see if camcorder is listed.

 

Transfer a video from Canon Camcorder ZR800 to my pc with windows 10

Correction for the previous answer to Mis Kem;

HI Kem,

Thank you for your response, please find all the required answers

• 
  Were there any changes made before the issue occurred? This is the first time I tried to transfer video from Camcorder with windows 10 already installed
  
• 
  Have you tried updating your drivers? Automatic windows updates are running, all other drivers
  are OK
  
• 
  Were there any error messages? NO
  
• 
  What troubleshooting steps have you done so far?
  I couldn't find anything for the case, however, I realized that the PC is recognizing the Camcorder under Devices. Also, I contacted Canon on chat line, they said that it is a complicated issue and requires to call their support by Telephone . This
  will be my next step simultaneously while communicating with you for possible solution
  
  

Warm regards