Windows 10: Camera App failure on Dell Venue 8 Pro Tablet with Windows Anniversary

Discus and support Camera App failure on Dell Venue 8 Pro Tablet with Windows Anniversary in Windows 10 Drivers and Hardware to solve the problem; Folks: Dell Venue 8 5830 Pro cameras are not working. I have installed the Windows 10 Anniversary version twice but I cannot get the cameras to... Discussion in 'Windows 10 Drivers and Hardware' started by azizuddin, Aug 26, 2016.

  1. azizuddin Win User

    Camera App failure on Dell Venue 8 Pro Tablet with Windows Anniversary


    Folks:

    Dell Venue 8 5830 Pro cameras are not working.
    I have installed the Windows 10 Anniversary version twice but I cannot get the cameras to work at all. For the installation, I have managed to use an external USB flash drive to upgrade with no Internet updates during the process. After several boots later, the tablet appears to be OK except for the camera app. I have looked and checked there is no problems in the Device Manager. (I should have wrote down the error number, I was using the tablet to check for the errors)The error led me to the following website:
    https://support.microsoft.com/en-us/...art-the-camera
    It was suggesting that my antivirus might be at fault. I went ahead and disabled the antivirus to test this suggestion, but the result is still the same, no cameras. During this install, I tried to update the drivers under Image and under Sound. It did not work and after several attempts, I did screw something up and the sound was not working at all. I tried to reinstall the sound drivers but to no avail. Therefore, I restored the previous backup. A few days later, tried to install the Anniversary version for the 2nd time. This time, I added the registry hack for the 32-bit fix from what was floating around online, and tried the camera program but Windows kept on saying cameras cannot be found with the long error code that takes me to previous microsoft web site regarding how to troubleshoot problem areas. I have it working in Windows 10 before. Therefore, I have restored to the previous version of Windows 10 that have worked. I also read somewhere that Microsoft is trying to change the format it supports might be at issue. I am thinking of waiting for Microsoft to formally fix the camera problem before updating to the Anniversary edition. What gives?
    P.S. I am noticing that without the Anniversary version, I am not getting the current cumulative update either.

    :)
     
    azizuddin, Aug 26, 2016
    #1
  2. tomalbhol Win User

    Cumulative Update KB3200970 keeps failing

    What makes you think I haven't even started using the Dell support resources? You have no idea what time I have invested in making this tablet usable and keeping it that way from Win 8 through to this latest update of Win 10. The effort is way beyond what
    the normal user would do and would drive them to toss this tablet in favour of an iPad. I think my experience gives me every right to be annoyed.

    You didn't dig far enough re support for this model 5830 tablet:

    Tablets
    The table below lists Dell tablets that have been tested with Windows 10 Anniversary Update. If your computer model is not listed, Dell is not testing the device, and drivers have not been updated for that
    model.

    Model

    Venue 10 Pro 5055

    Venue 10 Pro 5056

    Venue 8 Pro 5855

    Venue 11 Pro 7140
     
    tomalbhol, Aug 26, 2016
    #2
  3. bzubrick Win User
    New Windows Store version 2015.8.12.1

    I am having issues downloading apps from my Dell Venue 8 pro Tablet. Windows 10 Home is installed and the version is listed in my account info as Windows 10 Core (10.0.10240.16445 under the "Your devices". All built in store apps(mail, Cortana, camera,
    etc..) will download as will apps that I have purchased prior to the issue that has been created, however, if I try to purchase a new app I will receive an error 0x803F7000. With windows store 2015.8.12.1 on my Windows 10 Professional (10.0.10240.16413) PC
    I am able to download the apps that I had purchased from my Dell Venue 8 Pro Tablet.
     
    bzubrick, Aug 26, 2016
    #3
  4. Brink
    Brink New Member

    Camera App failure on Dell Venue 8 Pro Tablet with Windows Anniversary

    Brink, Aug 26, 2016
    #4
Thema:

Camera App failure on Dell Venue 8 Pro Tablet with Windows Anniversary

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