Windows 10: camera displays black

camera displays black

:)

 

Issue with black screen, dual display, ATI Integrated GPU

Hi,

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to go to device manager and disable the display drivers, check whether the issue persists or not.

• Press Windows + X keys and click
  Device manager.
• Click to expand Display adapters, right click the second adapter and click
  Disable.
• Restart the computer and check whether the issue persists or not.
• Repeat the same steps to disable the first display adapter and check if it helps.

If you find the issue is with anyone of the display adapters then, I suggest you to update the display drivers from the manufactures website for Windows 10 and check if it helps.

Method 2: I suggest you to follow the steps form the below article for
“Black Screen” issues and check if it helps.

Troubleshoot black screen problems

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you

 

BLACK SCREEN CAMERA

Hi everyone,

I have a laptop TOSHIBA SATELLITE P755-S5320 with camera integrated.

when I open the camera application to take a picture, it shows a black screen with an error message, as on the picture attached.

I tried some research that sent me to the DEVICE MANAGE. But in the there the webcam device is not even present.

I tried the bellow steps unsuccessfully

If your camera isn't found in Device Manager, first try using the camera with a different port on your device. If that doesn't work, try these steps:

1. In Device Manager, on the Action  menu, select  Scan for hardware changes. Wait for it to scan and reinstall updated drivers, restart your computer, and then try opening the Camera app again.
   

1. If your webcam still doesn’t work, visit the webcam manufacturer’s website.
   

I also tried the bellow steps unsuccessfully

1. Select Start > File Explorer.
2. In File Explorer, select This PC, and then select your OS disk, usually called OSDisk (C.
3. Under Home, select New folder, and then type Camera Roll as the name of the new folder.
4. Press and hold (or right-click) the Camera Roll folder you just created, and then select Include in library > Camera Roll.
5. Try taking a picture. If you see the same error message, try the next solution.

Could please someone help me?

Thanks.

It also doesn't work in applications or websites that require access to the camera. It still doesn't work even though, when turned on, my computer shows the message "Fotocamera attivata", which in Italian
means "Camera activated". I have an Acer Swift 3 that i bought in December 2019. Could please someone help me?

 

Integrated Camera does not display color

Hi KBrownUNF, thank you for reaching out to us. My name is Jayson, an Independent Advisor for Microsoft Community and a user just like you. I'll be glad to assist you.

I understand that you have issue with your integrated laptop camera in greyscale. Might I suggest that you check this link, it is having a different issue with yours but the procedure to fix is just the same. I suggest you follow the steps listed.

https://answers.microsoft.com/en-us/windows/for...

Also if this is the first time that you are using the webcam, can you check maybe there is a sticker/plastic in front of the camera.

Let me know if this works and I'll be happy to help you to fix this.